AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of vChat Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
A&B VIETNAM INVESTMENT JSC Consumer Packaged Goods 17 $2M Vietnam vChat vChat Chatbots and Conversational AI 2023 n/a In 2023, A&B VIETNAM INVESTMENT JSC deployed vChat on its website as a Chatbots and Conversational AI solution. The deployment focuses on web-based customer engagement for the consumer packaged goods business, providing an embedded chat widget to handle product queries and general online inquiries. vChat serves front-line online support and lead capture functions, aligning the application to marketing and customer service workflows. Configuration centers on conversational flow design and FAQ automation to reduce manual handling of routine questions, with content tuned to CPG product information and purchase guidance. The implementation is managed internally through site content updates and conversational script revisions, and operational scope is limited to the corporate website rather than broader enterprise systems. A&B VIETNAM INVESTMENT JSC vChat Chatbots and Conversational AI supports customer engagement and online inquiry handling as the primary business function.
AnhDuy Audio Manufacturing 10 $2M Vietnam vChat vChat Chatbots and Conversational AI 2020 n/a In 2020, AnhDuy Audio implemented vChat on its public website using vChat as a Chatbots and Conversational AI solution to introduce a conversational interface for customer engagement, handling product inquiries and basic pre-sales questions. The deployment is focused on external web interactions for the Vietnam-based manufacturer and is scoped to the site rather than broader internal systems. The vChat implementation is delivered as a browser-embedded chat widget configured with conversational flows, FAQ intents, and lead capture prompts consistent with Chatbots and Conversational AI platforms. Operational ownership rests with customer service and sales functions, with a lightweight governance model and iterative content updates managed in-house given the company size. This AnhDuy Audio vChat deployment links the application, Chatbots and Conversational AI, directly to customer engagement and pre-sales workflows.
ASIA VINA EVENT & TEAM BUILDING Professional Services 10 $2M Vietnam vChat vChat Chatbots and Conversational AI 2022 n/a In 2022, ASIA VINA EVENT & TEAM BUILDING implemented vChat as its Chatbots and Conversational AI solution on its public website. The deployment is delivered as an embedded web chat widget that handles customer inquiries, event booking questions, and basic lead capture for a small professional services operation. vChat is configured to run conversational flows and automated responses to route requests to the events team. Configuration work focused on scripting conversational flows, intent recognition, and template responses within vChat, using the vChat management console to manage messages and fallback routing. Operational ownership sits with the core events and customer service staff, who maintain chat content and manage handovers to human agents when needed. Integration with the website occurred by embedding vChat on asiavina.net through a client side script snippet, aligning the Chatbots and Conversational AI deployment with the company website front end and contact workflows.
Manufacturing 10 $2M Vietnam vChat vChat Chatbots and Conversational AI 2022 n/a
Education 10 $2M Vietnam vChat vChat Chatbots and Conversational AI 2020 n/a
Construction and Real Estate 10 $2M Vietnam vChat vChat Chatbots and Conversational AI 2023 n/a
Oil, Gas and Chemicals 10 $2M Vietnam vChat vChat Chatbots and Conversational AI 2020 n/a
Professional Services 10 $2M Vietnam vChat vChat Chatbots and Conversational AI 2020 n/a
Professional Services 59 $6M Vietnam vChat vChat Chatbots and Conversational AI 2022 n/a
Manufacturing 10 $2M Vietnam vChat vChat Chatbots and Conversational AI 2021 n/a
Showing 1 to 10 of 79 entries

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