Apps Run The World Apps Purchases

Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	VAR/SI	Insight Source
Ministry of Social Development	Government	8934	$1.8B	New Zealand	Amazon Web Services (AWS)	Amazon S3	Cloud Storage	2022	n/a
Ministry of Social Development	Government	8934	$1.8B	New Zealand	Serko Limited	Serko Zeno Expense	Expense Management	2013	n/a	In 2013, the Ministry of Social Development implemented Serko Zeno Expense as its Expense Management solution. The initiative provisioned Orbit Online powered by Zeno as the front end for booking and expense capture for the New Zealand government agency that employs 8,934 staff. The deployment focused on core Expense Management capabilities, including online travel and accommodation booking, expense itemization and receipt capture, policy-based validation, and multi-level approval workflows. Serko Zeno Expense was configured to enforce travel and expense policy rules, route claims through predefined approval chains, and maintain audit trails for expense submissions and approvals. Architecturally the implementation used a centralized cloud SaaS instance accessed via Orbit Online powered by Zeno, with role based access controls and centralized configuration to manage policy and workflow settings. The platform supported operational workflows for travel booking, accommodation invoicing, and expense claim processing across the agency, consolidating booking and expense capture into a single user experience. Operational governance was formalized through finance and travel administration teams who managed policy configuration, approval matrices, and compliance monitoring. Rollout concentrated on standardizing booking and expense processes across departmental finance functions and embedding approval and audit workflows into day to day expense administration using Serko Zeno Expense.
	Government	8934	$1.8B	New Zealand	Orbit Corporate Travel	Orbit Corporate Travel	Travel Management	2013	n/a
	Government	8934	$1.8B	New Zealand	Serko Limited	Serko Zeno Travel	Travel Management	2013	n/a
	Government	8934	$1.8B	New Zealand	Oracle	Oracle Fusion Cloud Financials Accounts Payable	AP Automation	2020	Accenture
	Government	8934	$1.8B	New Zealand	Oracle	Oracle Cloud ERP Accounts Payable	AP Automation	2020	Accenture
	Government	8934	$1.8B	New Zealand	SAP	SAP SuccessFactors Employee Central Payroll	Payroll	2020	Accenture
	Government	8934	$1.8B	New Zealand	Oracle	Oracle Procurement Cloud	Procurement	2020	Accenture
	Government	8934	$1.8B	New Zealand	Oracle	Oracle Fusion Cloud Financials Accounts Receivable	AR Automation	2020	n/a
	Government	8934	$1.8B	New Zealand	Oracle	Oracle Fusion Cloud Sourcing	Sourcing	2020	n/a

Logo

Customer

Industry

Empl.

Revenue

Country

Vendor

Application

Category

When

VAR/SI

Insight

Insight Source

Ministry of Social Development

Government

8934

$1.8B

New Zealand

Amazon Web Services (AWS)

Amazon S3

Cloud Storage

2022

n/a

Ministry of Social Development

Government

8934

$1.8B

New Zealand

Serko Limited

Serko Zeno Expense

Expense Management

2013

n/a

In 2013, the Ministry of Social Development implemented Serko Zeno Expense as its Expense Management solution. The initiative provisioned Orbit Online powered by Zeno as the front end for booking and expense capture for the New Zealand government agency that employs 8,934 staff. The deployment focused on core Expense Management capabilities, including online travel and accommodation booking, expense itemization and receipt capture, policy-based validation, and multi-level approval workflows. Serko Zeno Expense was configured to enforce travel and expense policy rules, route claims through predefined approval chains, and maintain audit trails for expense submissions and approvals. Architecturally the implementation used a centralized cloud SaaS instance accessed via Orbit Online powered by Zeno, with role based access controls and centralized configuration to manage policy and workflow settings. The platform supported operational workflows for travel booking, accommodation invoicing, and expense claim processing across the agency, consolidating booking and expense capture into a single user experience. Operational governance was formalized through finance and travel administration teams who managed policy configuration, approval matrices, and compliance monitoring. Rollout concentrated on standardizing booking and expense processes across departmental finance functions and embedding approval and audit workflows into day to day expense administration using Serko Zeno Expense.