Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Government
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Department of Agriculture, Food and the Marine | Government | 3000 | $2.1B | Ireland | Oleeo | Oleeo ATS | Applicant Tracking System | 2019 | n/a | In 2019 the Department of Agriculture, Food and the Marine began transitioning its publicjobs recruitment platform to Oleeo ATS with the stated aim of enhancing services and the candidate experience. The Department of Agriculture, Food and the Marine Oleeo ATS Applicant Tracking System initiative is focused on centralizing recruitment activities for publicjobs competitions administered for the department. The Oleeo ATS deployment emphasizes standard Applicant Tracking System capabilities, including job requisition and posting, candidate application capture, configurable screening and shortlisting workflows, assessment and interview scheduling, candidate communications and a candidate portal. Configuration work centers on workflow orchestration for multi-stage competitions, role based access for hiring managers and administrators, and compliance oriented reporting and audit trails to support public sector recruitment governance. Deployment is structured as a phased rollout, initially applied to a select number of recruitment competitions before scaling to all competitions managed via publicjobs. publicjobs is working with recruitment software company Oleeo as the provider of the new recruitment platform, and operational coverage is scoped to the department’s recruitment processes across its hiring lifecycle rather than to specific downstream HR transactional systems. Governance and change management are scoped to recruitment and application process owners within the Department, with communications planned for applicants and a contact route for queries during the transition. The move to Oleeo ATS is intended to change some applicant facing services and the application process, and public communications state updates will be provided as the phased rollout progresses. | |
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Department of Agriculture, Food and the Marine | Government | 3000 | $2.1B | Ireland | Microsoft | Microsoft Dynamics 365 Customer Engagement | Customer Engagement | 2022 | Codec | In 2022, the Department of Agriculture, Food and the Marine implemented Microsoft Dynamics 365 Customer Engagement as a centralized Customer Engagement platform to standardize its call centre operations across two previously distinct contact centres that handled peak volumes above 10,000 calls per month. The program was delivered in collaboration with Codec and focused on creating a unified Customer Engagement Contact Centre, giving operators rapid access to client records and a single view of customer interactions for public service audiences such as farmers and department stakeholders. Microsoft Dynamics 365 Customer Engagement was configured to support multi-channel digital ticketing, consolidated client timelines, and enhanced case management workflows, with added capabilities for adaptable AI chatbots and mobile application access. The deployment included bespoke configuration to capture phone, email and chat interactions in a consolidated record, and implemented PPS number pre-authentication to streamline identity verification and improve first contact resolution. The solution architecture integrated Microsoft Dynamics 365 with Cisco Telephony and bespoke DAFM n-tier applications, forming the first known integration of these three major platforms in the Irish Civil Service. Real-time connectivity across operator locations, plus mobile and remote access, removed geographic constraints between call centres, while mobile digital alerting extended operational reach to field staff for agriculture-related incidents. Enhanced data reporting and forecasting were implemented to provide performance insight for customer experience and process improvements. Governance and rollout included stakeholder consultation to secure buy-in across a wide public sector audience, and alignment with the department’s broader transformation objectives, managed through Codec project delivery. Outcomes stated by the program include a comprehensive, consolidated record of client interactions across multiple channels, expanded digital services including chatbots and mobile capabilities, mobile alerting for field staff, and increased operational flexibility to process applications rather than handling high volumes of inbound calls. | |
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Government | 3000 | $2.1B | Ireland | Microsoft | Microsoft Power Virtual Agents | Chatbots and Conversational AI | 2022 | Codec |
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Government | 3000 | $2.1B | Ireland | Microsoft | Microsoft Azure Bot Service (AI) | Chatbots and Conversational AI | 2022 | Codec |
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Government | 3000 | $2.1B | Ireland | Microsoft | Microsoft Azure Cognitive Services (AI) | Cognitive Computing | 2022 | Codec |
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Government | 16500 | $2.1B | Canada | Microsoft | Microsoft Azure DNS | Domain Name System (DNS) | 2021 | n/a |
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Government | 16500 | $2.1B | Canada | Amazon Web Services (AWS) | Amazon SES | Transactional Email | 2021 | n/a |
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Government | 16500 | $2.1B | Canada | Adobe Systems | Adobe Experience Manager | Digital Asset Management | 2021 | n/a |
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Government | 16500 | $2.1B | Canada | OpenSSL | OpenSSL | Secure Sockets Layer (SSL) | 2020 | n/a |
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Government | 16500 | $2.1B | Canada | Entrust | Entrust SSL | Secure Sockets Layer (SSL) | 2021 | n/a |
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