Apps Run The World Apps Purchases

Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	VAR/SI	Insight Source
American University	Education	2620	$825M	United States	Equifax	Equifax I-9 Management	HR Compliance	2018	n/a	In 2018 American University implemented Equifax I-9 Management as a vendor-hosted HR Compliance application to manage employee preboarding and I-9 verification. The deployment used Equifax's compliance center to centralize electronic I-9 processing and preboarding workflows while linking to the university's ERP system. Operational configuration emphasized continuous data exchange and reconciliation, with the HRIS Coordinator assigned to systematically monitor data transfers between AU's ERP system and external vendor-hosted HR systems and to troubleshoot errors as they occur. Data integration relied on secure vendor-hosted feeds and APIs typical of HR Compliance implementations, with mappings and automated reconciliation to align personnel records. The implementation included case management for I-9 documents, digital attestations, and orchestration of preboarding workflows inside Equifax I-9 Management. The implementation scope covered HR operations and onboarding activities, and it intersected with the online benefits enrollment system through coordinated data flows and HRIS processes in the District of Columbia. Governance centered on an HRIS monitoring function responsible for exception handling and data quality remediation as part of day to day operational support. Equifax I-9 Management functioned as the centralized HR Compliance control for the I-9 lifecycle across American University.
American University	Education	2620	$825M	United States	Benefitfocus	Benefitfocus Benefitplace	Benefits Administration	2018	n/a	In 2018, American University implemented Benefitfocus Benefitplace for Benefits Administration. The implementation focused on operationalizing online benefits enrollment and preboarding workflows inside the HR technology stack, placing Benefits Administration functionality under a vendor hosted enrollment platform. Benefitfocus Benefitplace was configured to support core benefits enrollment, eligibility management, employee self service enrollment and plan configuration, consistent with standard Benefits Administration capabilities. Configuration work emphasized data mapping for eligibility rules, census imports and scheduled enrollment windows to ensure accurate, auditable election capture. The deployment integrated AU’s ERP system with external vendor hosted systems, including the Equifax compliance center I 9 management system and Benefitfocus Benefitplace, with operational responsibilities centered in HR operations and onboarding. An entry level HRIS position was assigned to systematically monitor data transfers between the ERP and vendor systems, validate scheduled feeds and API events, and troubleshoot errors as they occur. Governance centered on runbook driven monitoring, error triage and escalation to vendor support, plus reconciliation workflows between enrollment records and HR master data. These processes were documented to support ongoing benefits administration, eligibility correction and operational handoff to HR service teams.
	Education	2620	$825M	United States	Instructure	Canvas LMS	Learning and Development	2022	n/a
	Education	2620	$825M	United States	Moodle	Moodle LMS	Learning and Development	2018	n/a
	Education	2620	$825M	United States	ServiceNow	ServiceNow Strategic Portfolio Management (ex ITBM)	Project Portfolio Management	2020	n/a
	Education	2620	$825M	United States	ServiceNow	ServiceNow Customer Service Management	Customer Support	2020	n/a
	Education	2620	$825M	United States	ServiceNow	ServiceNow Safe Workplace Suite	Environment, Health and Safety (EHS)	2020	n/a
	Education	2620	$825M	United States	Accruent	Accruent EMS	Facility Management	2019	n/a
	Education	2620	$825M	United States	Checkbox Technology	Checkbox Survey	Survey and Questionnaire	2015	n/a
	Education	3456	$825M	Japan	Cloudflare	Cloudflare CDN	Content Delivery Network	2020	n/a

Logo

Customer

Industry

Empl.

Revenue

Country

Vendor

Application

Category

When

VAR/SI

Insight

Insight Source

American University

Education

2620

$825M

United States

Equifax

Equifax I-9 Management

HR Compliance

2018

n/a

In 2018 American University implemented Equifax I-9 Management as a vendor-hosted HR Compliance application to manage employee preboarding and I-9 verification. The deployment used Equifax's compliance center to centralize electronic I-9 processing and preboarding workflows while linking to the university's ERP system. Operational configuration emphasized continuous data exchange and reconciliation, with the HRIS Coordinator assigned to systematically monitor data transfers between AU's ERP system and external vendor-hosted HR systems and to troubleshoot errors as they occur. Data integration relied on secure vendor-hosted feeds and APIs typical of HR Compliance implementations, with mappings and automated reconciliation to align personnel records. The implementation included case management for I-9 documents, digital attestations, and orchestration of preboarding workflows inside Equifax I-9 Management. The implementation scope covered HR operations and onboarding activities, and it intersected with the online benefits enrollment system through coordinated data flows and HRIS processes in the District of Columbia. Governance centered on an HRIS monitoring function responsible for exception handling and data quality remediation as part of day to day operational support. Equifax I-9 Management functioned as the centralized HR Compliance control for the I-9 lifecycle across American University.

American University

Education

2620

$825M

United States

Benefitfocus

Benefitfocus Benefitplace

Benefits Administration

2018

n/a

In 2018, American University implemented Benefitfocus Benefitplace for Benefits Administration. The implementation focused on operationalizing online benefits enrollment and preboarding workflows inside the HR technology stack, placing Benefits Administration functionality under a vendor hosted enrollment platform. Benefitfocus Benefitplace was configured to support core benefits enrollment, eligibility management, employee self service enrollment and plan configuration, consistent with standard Benefits Administration capabilities. Configuration work emphasized data mapping for eligibility rules, census imports and scheduled enrollment windows to ensure accurate, auditable election capture. The deployment integrated AU’s ERP system with external vendor hosted systems, including the Equifax compliance center I 9 management system and Benefitfocus Benefitplace, with operational responsibilities centered in HR operations and onboarding. An entry level HRIS position was assigned to systematically monitor data transfers between the ERP and vendor systems, validate scheduled feeds and API events, and troubleshoot errors as they occur. Governance centered on runbook driven monitoring, error triage and escalation to vendor support, plus reconciliation workflows between enrollment records and HR master data. These processes were documented to support ongoing benefits administration, eligibility correction and operational handoff to HR service teams.