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BlackRock Ireland selects Emplifi Astute VoCiperceptions for Customer Experience

In 2014, BlackRock Ireland, a Ireland based Banking and Financial Services organization with 130 employees and revenues of $1.9B selected Emplifi Astute VoCiperceptions for Customer Experience while displacing Legacy, and integrating with the existing systems being used.

Customer Vendor Old Product New Product Category Market Users VAR/SI When Live
BlackRock Ireland Emplifi Legacy Emplifi Astute VoCiperceptions Customer Experience CRM n/a n/a 2014 2014
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Don't miss the entire: BlackRock Ireland Technographics profile

FAQ - BlackRock Ireland selects Emplifi Astute VoCiperceptions for (Customer Experience)

In 2014, BlackRock Ireland selected Emplifi Astute VoCiperceptions for Customer Experience to modernize their CRM operations and improve scalability, visibility, and control.

The Emplifi Astute VoCiperceptions deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across CRM.

BlackRock Ireland is a Banking and Financial Services organization in Ireland, with approximately 130 employees and $1.9B in annual revenue.

BlackRock Ireland has initiated the Emplifi Astute VoCiperceptions implementation with an expected go-live in 2014, supporting its modernization of Customer Experience processes.

BlackRock Ireland has not disclosed the SI for the Emplifi Astute VoCiperceptions implementation.

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