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Gas Natural Redes Glp selects Hotjar for Customer Experience

In 2021, Gas Natural Redes Glp, a Spain based Utilities organization with 10 employees and revenues of $1M selected Hotjar for Customer Experience while displacing Legacy, and integrating with the existing systems being used.

Customer Vendor Old Product New Product Category Market Users VAR/SI When Live
Gas Natural Redes Glp Hotjar Legacy Hotjar Customer Experience CRM n/a n/a 2021 2021
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FAQ - Gas Natural Redes Glp selects Hotjar for (Customer Experience)

In 2021, Gas Natural Redes Glp selected Hotjar for Customer Experience to modernize their CRM operations and improve scalability, visibility, and control.

The Hotjar deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across CRM.

Gas Natural Redes Glp is a Utilities organization in Spain, with approximately 10 employees and $1M in annual revenue.

Gas Natural Redes Glp has initiated the Hotjar implementation with an expected go-live in 2021, supporting its modernization of Customer Experience processes.

Gas Natural Redes Glp has not disclosed the SI for the Hotjar implementation.

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