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Mdm-Light selects Atlassian Jira Service Desk for IT Service Management

In 2021, Mdm-Light, a Russia based Manufacturing organization with 176 employees and revenues of $13M selected Atlassian Jira Service Desk for IT Service Management while displacing Legacy, and integrating with the existing systems being used.

Customer Vendor Old Product New Product Category Market Users VAR/SI When Live
Mdm-Light Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a n/a 2021 2021
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FAQ - Mdm-Light selects Atlassian Jira Service Desk for (IT Service Management)

In 2021, Mdm-Light selected Atlassian Jira Service Desk for IT Service Management to modernize their ITSM operations and improve scalability, visibility, and control.

The Atlassian Jira Service Desk deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across ITSM.

Mdm-Light is a Manufacturing organization in Russia, with approximately 176 employees and $13M in annual revenue.

Mdm-Light has initiated the Atlassian Jira Service Desk implementation with an expected go-live in 2021, supporting its modernization of IT Service Management processes.

Mdm-Light has not disclosed the SI for the Atlassian Jira Service Desk implementation.

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