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Milo selects Twilio Programmable SMS for Customer Engagement

In 2024, Milo, a United States based Professional Services organization with 10 employees and revenues of $1M selected Twilio Programmable SMS for Customer Engagement while displacing Legacy, and integrating with the existing systems being used.

Customer Vendor Old Product New Product Category Market Users VAR/SI When Live
Milo Twilio Legacy Twilio Programmable SMS Customer Engagement CRM n/a n/a 2024 2024
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FAQ - Milo selects Twilio Programmable SMS for (Customer Engagement)

In 2024, Milo selected Twilio Programmable SMS for Customer Engagement to modernize their CRM operations and improve scalability, visibility, and control.

The Twilio Programmable SMS deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across CRM.

Milo is a Professional Services organization in United States, with approximately 10 employees and $1M in annual revenue.

Milo has initiated the Twilio Programmable SMS implementation with an expected go-live in 2024, supporting its modernization of Customer Engagement processes.

Milo has not disclosed the SI for the Twilio Programmable SMS implementation.

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