Bayerisches Rotes Kreuz Kreisverband Forchheim
Bayerisches Rotes Kreuz Kreisverband Forchheim, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Bayerisches Rotes Kreuz Kreisverband Forchheim collaboration with software players such as Auerswald empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Bayerisches Rotes Kreuz Kreisverband Forchheim | Auerswald | Auerswald PBX Call Assist | PBX, VoiP and Phone Systems | Collaboration |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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DRK-Kreisverband Maerkisch-Oder-Havel-Spree | Non Profit | 160 | $40M | Germany | Auerswald | Auerswald PBX Call Assist | PBX, VoiP and Phone Systems | 2016 |
In 2016, DRK-Kreisverband Maerkisch-Oder-Havel-Spree deployed Auerswald PBX Call Assist in the PBX, VoiP and Phone Systems category to standardize telephony for field operations. The implementation paired Auerswald PBX Call Assist with Auerswald IP-phones and hosted Swyx PBX services delivered by D&T Internet, creating a hosted provisioning model for new site activation in Eisenhüttenstadt and Frankfurt/Oder.
The deployment emphasized CTI and autoprovisioning capabilities, leveraging Auerswald TAPI support to enable integrated telephony workflows between desktop control and hosted voice services. Auerswald PBX Call Assist was configured for rapid device autoprovisioning and CTI-enabled call control, reducing manual handset setup and aligning telephony behavior with emergency response and social-care operational processes.
Operationally the solution covered emergency services and social-care functions across the specified field sites in Germany, and the hosted/autoprovisioning workstreams were executed in cooperation with D&T Internet and regional TK-partner(s), with Bayerisches Rotes Kreuz Kreisverband Forchheim listed as the SI/VAR. The configuration and rollout focused on standardized provisioning and CTI integration to increase flexibility for emergency and social-care operations, and governance centered on hosted service coordination and partner-driven site activation.
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