Dortal Software Systems
Dortal Software Systems
List of Software Implementations where Dortal Software Systems is Reseller or System Integrator
Dortal Software Systems, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Dortal Software Systems collaboration with software players such as Comtec empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Dortal Software Systems is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Dortal Software Systems | Comtec | Comtec TIS | Insurance ERP | ERP Services and Operations |
| Dortal Software Systems | Comtec | Comtec TIS Policy | Insurance Policy Administration | ERP Services and Operations |
| Dortal Software Systems | Comtec | Comtec TIS Claims | Insurance Claims Management | ERP Services and Operations |
List of Software Implementations where Dortal Software Systems is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Shomera Insurance Company | Insurance | 200 | $100M | Israel | Comtec | Comtec TIS | Insurance ERP | 2005 |
In 2005 Shomera Insurance Company implemented Comtec TIS, an Insurance ERP. The Comtec TIS deployment serves as Shomera's core insurance application and was provisioned on the group's primary application servers supplied by IBM, with storage platforms provided by InfiniDat to support backup and recovery functions.
Comtec TIS was configured to cover standard Insurance ERP functional domains, including policy administration, claims management, premium billing, reinsurance accounting, and regulatory reporting. The implementation emphasized policy lifecycle orchestration, claims workflow automation, premium invoicing and financial posting to accounting, reflecting typical Insurance ERP functional workflows.
Operational responsibility is split between the software vendor Comtec for development and maintenance and Dortal Software Systems as the SI and ongoing support provider, with Dortal delivering application support services across the installed software footprint. Hardware and infrastructure engagements with IBM and InfiniDat are integrated into the runtime architecture and are significant for service continuity of the main insurance system.
Governance is contract driven, with supplier agreements covering maintenance, version supply, testing and malfunction repairs, and escalation processes for operational support. The company documentation notes that a change of software suppliers would involve material additional costs, which informs supplier management and risk considerations for the Comtec TIS Insurance ERP deployment.
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Shomera Insurance Company | Insurance | 200 | $100M | Israel | Comtec | Comtec TIS Claims | Insurance Claims Management | 2005 |
In 2005 Shomera Insurance Company implemented Comtec TIS Claims as its core Insurance Claims Management application. Comtec TIS Claims was positioned to centralize claims intake and case handling within Shomera’s core insurance operations, providing standard claims management workflows and adjudication capabilities typical of the Insurance Claims Management category.
The implementation included configuration of functional modules for claims intake, case management, workflow automation, adjudication and payment authorization, and reserve tracking consistent with claims processing best practices. Comtec TIS Claims was configured to support operational workflows across Shomera’s insurance business functions, aligning claims handling with underwriting and policy administration processes.
The deployment and runtime architecture were supported on the Group’s primary hardware estate, with IBM supplying main application servers and backup and recovery servers, and InfiniDat supplying portions of the storage platform. Comtect Ltd is documented as a software house providing maintenance services for the Group’s main insurance systems, and Dortal Software Systems acted as the systems integrator and ongoing support vendor, providing regular support services and operational maintenance for Comtec TIS Claims.
Governance for the Comtec TIS Claims rollout reflected supplier-based operational control with formal engagements for purchase and maintenance, and service relationships that require contractual oversight for continuity. Company filings note that changing suppliers would involve material additional costs, which frames a procurement and supplier-risk constraint around the Comtec TIS Claims implementation and ongoing support arrangements.
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Shomera Insurance Company | Insurance | 200 | $100M | Israel | Comtec | Comtec TIS Policy | Insurance Policy Administration | 2005 |
In 2005 Shomera Insurance Company implemented Comtec TIS Policy as its core Insurance Policy Administration platform. The deployment was led by vendor Comtec with Dortal Software Systems engaged as the SI/VAR for configuration, rollout coordination, and ongoing application support.
Comtec TIS Policy was configured to manage core policy administration workflows including policy issuance, endorsements, renewals, and centralized policyholder data management, reflecting standard Insurance Policy Administration functional capabilities. Configuration work emphasized product definition tooling, policy lifecycle controls, and role based access to support underwriting and customer service processes.
The solution was hosted on an infrastructure stack supplied by IBM for application servers and InfiniDat for storage, including backup and recovery components, consistent with Shomera’s supplier engagements. Comtec provided primary application maintenance while Dortal Software Systems delivered operational support for adjacent software components and integration points, enabling the platform to operate across Shomera’s core insurance operations in Israel.
Governance of the implementation was formalized through maintenance and support agreements with Comtec and Dortal Software Systems, with annual work plans covering development, testing, version supply, and malfunction repair. The company documents that switching suppliers would require material additional costs and time, so contract and support structures prioritized continuity and vendor managed maintenance.
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IT Decision Makers and Key Stakeholders at Dortal Software Systems
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Buyer Intent: Companies Evaluating Dortal Software Systems Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Dortal Software Systems software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
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Dortal Software Systems System Integrator / VAR Profile
Dortal Software Systems is a system integrator and technology consulting firm headquartered in Haifa, Israel, with approximately 20 employees and annual revenues of $2M.
Dortal Software Systems implements and supports enterprise applications across markets such as ERP Services and Operations.
APPS RUN THE WORLD tracks 3 verified Dortal Software Systems software implementations across industries and regions, including: Shomera Insurance Company where Dortal Software Systems implemented Comtec TIS, Shomera Insurance Company where Dortal Software Systems implemented Comtec TIS Claims, and Shomera Insurance Company where Dortal Software Systems implemented Comtec TIS Policy.
Dortal Software Systems has a strategic VAR/SI partnership with Comtec, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Dortal Software Systems partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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