London, EC2M 4TP,
United Kingdom
EveryCloud United Kingdom
EveryCloud United Kingdom, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. EveryCloud United Kingdom collaboration with software players such as 8x8, Inc. empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| EveryCloud United Kingdom | 8x8, Inc. | 8x8 Team Chat | Collaboration | Collaboration |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
Slater and Gordon UK | Professional Services | 900 | $103M | United Kingdom | 8x8, Inc. | 8x8 Team Chat | Collaboration | 2020 |
In 2020, Slater and Gordon UK deployed 8x8 Team Chat as part of a broader 8x8 X Series rollout across multiple UK offices and contact centres, supported by EveryCloud United Kingdom and delivered by vendor 8x8, Inc. The rollout formed a core element of a work anywhere transformation and explicitly included 8x8 Team Chat, with the Apps Category Team Chat, alongside voice, video and contact centre capabilities.
The implementation configured functional modules aligned to unified communications and collaboration, including persistent team chat channels, presence and group messaging, and integration within the X Series contact centre and voice services. 8x8 Team Chat was provisioned alongside video and telephony modules to provide synchronous and asynchronous collaboration across legal teams and contact centre staff, with standard team collaboration workflows and administration consoles configured for operational use.
Operational coverage targeted multiple UK offices and contact centres, and the deployment was structured to support rapid agent provisioning and remote connectivity. EveryCloud United Kingdom acted as the channel partner and VAR for the implementation, coordinating provisioning across sites and enabling the contact centre component of the X Series to interoperate with the team chat and voice elements.
Governance and rollout emphasized fast provisioning and continuity of service for customer facing operations, with change controls applied to chat channel administration and user access as teams shifted to remote work. The press announcement cites a stated outcome that the X Series deployment enabled more than 300 contact centre agents to work remotely within eight days during the COVID-19 period.
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Buyer Intent: Companies Evaluating EveryCloud United Kingdom Services
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