Hampton, 8827, NJ,
United States
Fivebase
Fivebase, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Fivebase collaboration with software players such as ContinuumCloud empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Fivebase | ContinuumCloud | ContinuumCloud CaredFor Patient Engagement | Customer Engagement | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
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Gateway Foundation | Healthcare | 1500 | $106M | United States | ContinuumCloud | ContinuumCloud CaredFor Patient Engagement | Customer Engagement | 2020 |
In 2020, Gateway Foundation implemented ContinuumCloud CaredFor Patient Engagement as a behavioral-health patient engagement initiative in the United States. The deployment is categorized as Customer Engagement and was scoped to automate outreach and post-discharge engagement workflows to support alumni and patient invites and outcome tracking.
Configuration of ContinuumCloud CaredFor Patient Engagement focused on automating alumni and patient invites and capturing post-discharge outcomes data, using built-in outreach sequencing and outcome capture capabilities to standardize follow up. The implementation emphasized enrollment automation, scheduled outreach triggers, and structured outcomes capture to enable consistent post-discharge measurement.
Fivebase served as the systems integrator to connect ContinuumCloud CaredFor Patient Engagement to Gateway Foundation's myAvatar EHR, integration work began and went live in 2020. The integration linked EHR discharge status to the CaredFor application to feed outcome records and trigger invite workflows, creating an operational data flow between myAvatar EHR and the patient engagement layer.
Operational coverage included behavioral health clinical operations, alumni outreach and case management teams across Gateway Foundation in the United States, with governance adjustments to coordinate EHR-triggered outreach and outcomes capture between clinical staff and outreach administrators. The project improved conversion and enabled outcome measurement as implemented, providing a structured mechanism for measuring post-discharge engagement and outcomes.
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Buyer Intent: Companies Evaluating Fivebase Services
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