Fluentgrid
Hill 1, Rushikonda IT Park, Madhurawada,
Visakhapatnam, 530045,
India
Visakhapatnam, 530045,
India
91 891 2500 000
Professional Services
Fluentgrid
List of Software Implementations where Fluentgrid is Reseller or System Integrator
Fluentgrid, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Fluentgrid collaboration with software players such as Fluentgrid, IBM and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Fluentgrid is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Fluentgrid | IBM | IBM Tivoli Identity Manager | Identity and Access Management (IAM) | CyberSecurity |
| Fluentgrid | Fluentgrid | Fluentgrid Utility Billing & Customer Service | Utilities Customer Care and Billing | CRM |
List of Software Implementations where Fluentgrid is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
 |
Uttar Pradesh Power Corporation | Non Profit | 5000 | $1.3B | India | Fluentgrid | Fluentgrid Utility Billing & Customer Service | Utilities Customer Care and Billing | 2017 |
In 2017, Uttar Pradesh Power Corporation implemented Fluentgrid Utility Billing & Customer Service as a cloud-hosted, statewide Customer Information System and customer care suite across four UP DISCOMs. The Fluentgrid Utility Billing & Customer Service deployment was aligned to the Utilities Customer Care and Billing category and focused on centralizing meter to cash, billing and consumer self service workflows.
Deployment used a cloud-hosted architecture provisioned and implemented by Fluentgrid, with core modules activated including Fluentgrid CIS, CRM, mobile workforce and BI modules. Configuration emphasized consolidated customer records, automated billing runs, complaint management and field workforce orchestration consistent with Utilities Customer Care and Billing functional patterns.
The implementation covered operational scope across four distribution companies in Uttar Pradesh, impacting billing operations, revenue collection, customer service centers and field engineering teams. Governance changes included centralized data governance and process standardization across DISCOMs, and a staged rollout of consumer self service channels and mobile workforce applications to support field meter and service workflows.
Reported outcomes include improved billing and collection efficiency and a contribution to reduced AT&C losses driven by the combined use of the Fluentgrid CIS, CRM, mobile workforce and BI modules. The Fluentgrid Utility Billing & Customer Service implementation consolidated meter to cash processes and provided a statewide analytical foundation for monitoring revenue protection.
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Uttarakhand Power Corporation India | Utilities | 2341 | $1.2B | India | IBM | IBM Tivoli Identity Manager | Identity and Access Management (IAM) | 2011 |
In 2011, Uttarakhand Power Corporation India implemented IBM Tivoli Identity Manager as part of IBM's mPower utility solution. The deployment addressed Identity and Access Management (IAM) requirements to centralize user administration, single sign-on and provisioning across utility applications.
The implementation combined IBM Tivoli Identity Manager with Tivoli Access Manager to deliver centralized user lifecycle management, entitlement provisioning and consolidated authentication flows for operational and customer-facing systems. IBM Tivoli Identity Manager was configured to support automated account provisioning and deprovisioning workflows aligned with utility operational roles and customer-care access patterns.
The solution was deployed to secure integrations between the mPower utility platform and customer-care systems, covering utility operations and billing domains within Uttarakhand Power Corporation India. The project was delivered with Phoenix IT Solutions and involved Fluentgrid in implementation activities, aligning access control and SSO across back-office and field service applications.
Governance shifted toward centralized user management and stronger access controls, enabling standardized provisioning processes and consolidated authentication management. The rollout explicitly targeted reduced commercial losses and faster billing cycles as primary business outcomes.
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IT Decision Makers and Key Stakeholders at Fluentgrid
| First Name | Last Name | Title | Function | Department | Phone | |
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Buyer Intent: Companies Evaluating Fluentgrid Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Fluentgrid software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Fluentgrid System Integrator / VAR Profile
Fluentgrid is a system integrator and technology consulting firm headquartered in Visakhapatnam, India, with approximately 900 employees and annual revenues of $90M.
Fluentgrid implements and supports enterprise applications across markets such as CRM and CyberSecurity.
APPS RUN THE WORLD tracks 2 verified Fluentgrid software implementations across industries and regions, including: Uttar Pradesh Power Corporation where Fluentgrid implemented Fluentgrid Utility Billing & Customer Service, and Uttarakhand Power Corporation India where Fluentgrid implemented IBM Tivoli Identity Manager.
Fluentgrid has a strategic VAR/SI partnership with Fluentgrid and IBM, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Fluentgrid partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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