Fair Haven, 07704, NJ,
United States
ForeFront
ForeFront, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. ForeFront collaboration with software players such as Dealer Information Systems empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| ForeFront | Dealer Information Systems | DIS Minitrac DMS | Dealership Management | ERP Services and Operations |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
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Eastern Lift Truck | Distribution | 759 | $375M | United States | Dealer Information Systems | DIS Minitrac DMS | Dealership Management | 2011 | In 2011, Eastern Lift Truck implemented DIS Minitrac DMS, categorized as Dealership Management. ForeFront served as the systems integrator to implement a cloud field-service platform, ServiceMax/Asset 360, while preserving and integrating DIS Minitrac DMS as the back-office source for parts, warranties and accounting. The deployment established a hybrid architecture linking ServiceMax/Asset 360 to DIS Minitrac DMS to surface parts availability, warranty status and accounting data into field-service and dispatch workflows. The engagement was executed as a Mid-Atlantic, U.S. integration covering service, parts, dispatch and accounting teams within Eastern Lift Truck. Functional configuration centered on parts management, warranty processing, accounting interfaces and dispatcher workflows, with ForeFront documenting the technical integration in a published case study. Governance preserved DIS Minitrac DMS as the authoritative back-office system for parts, warranties and financial posting, while ServiceMax provided cloud-based field operations and service orchestration. According to the ForeFront case study, the combined DIS Minitrac DMS and ServiceMax/Asset 360 architecture improved field service productivity and dispatcher efficiency, while maintaining the dealership management system as the source of record for critical back-office functions. |
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Buyer Intent: Companies Evaluating ForeFront Services
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