Halifax, B3M 2L8, NS,
Canada
Index InfoTech
Index InfoTech, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Index InfoTech collaboration with software players such as Epicor empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Index InfoTech | Epicor | Epicor Kinetic | Manufacturing ERP | ERP Services and Operations |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
Abu Dhabi Precast (ADP) | Manufacturing | 1500 | $525M | United Arab Emirates | Epicor | Epicor Kinetic | Manufacturing ERP | 2018 |
In 2018 Abu Dhabi Precast implemented Epicor Kinetic as its Manufacturing ERP, engaging Index InfoTech to deliver a cloud-hosted, productization-led deployment tailored to precast concrete operations. The decision emphasized cloud delivery to reduce IT overhead and to enable remote access, a capability that proved decisive when the implementation and subsequent rollouts were executed remotely during pandemic lockdowns.
The implementation centered on manufacturing and project costing capabilities inside Epicor Kinetic, configured to support element-level tracing, material consumption tracking, and automated nightly project expense reconciliation. Index InfoTech and Epicor built workflows and processes from the ground up rather than conventional customization, enabling barcode-enabled lifecycle tracking of each precast element, parameter-based alerts for cost and consumption variances, and the addition of the Maintenance module with plans to add Advanced Material Management and Payroll.
Epicor Kinetic was integrated with Autodesk Revit for building information modelling to present manufacturing and project progress in a more visual manner, and Index InfoTech also ensured data flows into the holding company ERP dashboards so group management can access critical insight. Operational coverage spans factory production, transport and on-site installation teams, site engineers and project managers, supporting a production footprint that runs 300 to 500 elements per day across roughly 40 concurrent projects and factory capacity exceeding 1000 cubic meters per day.
Governance changes focused on embedding operational workflows into Epicor Kinetic, shifting responsibility for nightly reconciliation and exception alerting into the ERP, and enabling the value engineering team to use precise consumption and lifecycle data for continuous improvement. The modular approach to Epicor Kinetic allowed staged rollouts and scaling of capabilities in line with business needs, with Index InfoTech providing industry-specific expertise for precast processes.
Reported outcomes include the ability to identify budget overruns down to the project phase and specific elements, barcode-driven lifecycle visibility for site engineers, and strategic use of consumption data by the value engineering team which expects at least a 5% improvement in raw material utilisation. Abu Dhabi Precast estimates full ROI within two years, and continues to expand Epicor Kinetic functionality to capture additional operational and payroll processes.
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