ITSS Global
109, Chemin Du Pont Du Centenaire, CH-1228 Plan-Les-Ouates,
Geneva, 1228,
Switzerland
Geneva, 1228,
Switzerland
41 22 706 20 70
Professional Services
ITSS Global
List of Software Implementations where ITSS Global is Reseller or System Integrator
ITSS Global, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. ITSS Global collaboration with software players such as Temenos empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
ITSS Global is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| ITSS Global | Temenos | Temenos T24 | Core Banking | ERP Services and Operations |
| ITSS Global | Temenos | Temenos Payments | Payment Processing | ERP |
| ITSS Global | Temenos | Temenos Financial Crime Mitigation | AML, Fraud and Compliance | TRM |
| ITSS Global | Temenos | Temenos Data Hub | Master Data Management | PaaS |
List of Software Implementations where ITSS Global is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
|
Banking and Financial Services | 600 | $49M | Egypt | Temenos | Temenos Payments | Payment Processing | 2025 |
In 2025 MIDBANK implemented Temenos Payments as part of a coordinated Temenos suite go-live. The program went live in April 2025 with Temenos Core, Payments Hub TPH, Financial Crime Mitigation, Arrangement architecture AA, and Temenos Data Hub, all deployed on-premises to establish a unified processing platform.
The Temenos Payments implementation centralizes Payment Processing for clearing, settlement, orchestration, and reconciliation workflows, leveraging Arrangement architecture for product configuration and Temenos Data Hub for unified transaction and reference data. Financial Crime Mitigation was configured alongside payments to embed compliance controls into payment flows, while automation of operational workflows reduced manual touch points and enabled faster product provisioning.
Implementation services and testing were executed with ITSS Global as the system integrator and DXC providing testing support, following a five year IT strategy defined with Ernst Young. Operational coverage prioritized retail and SME business functions, with digital channels provisioned for phased activation and Temenos Digital slated for imminent go-live pending regulatory approvals. Temenos provides 24/7 support to sustain production operations.
Governance relied on an empowered PMO to coordinate cross vendor delivery and internal stakeholders, adopting a single big bang cutover approach to move production processing to the new platform in one controlled event. Process restructuring focused on reducing manual reconciliation and exception handling through automation, and the bank is forming a dedicated team to explore AI augmentation using Temenos Product Manager Copilot for accelerated product time to market.
Early outcomes reported by MIDBANK include reduced transaction processing times, improved customer satisfaction, annual operational cost savings, and increased capacity to resolve issues more quickly. The deployment also strengthens ongoing regulatory compliance efforts and supports the bank's strategic objectives for retail and SME digital expansion within Egypt.
|
|
|
|
Banking and Financial Services | 200 | $44M | Qatar | Temenos | Temenos T24 | Core Banking | 2015 |
In 2015 Qatar First Bank implemented Temenos T24 for Core Banking, initiating the program in June 2015 and operating the application in production to the present. The implementation was delivered by ITSS Global and established Temenos T24 as the bank's centralized Core Banking platform for its Qatar operations.
The deployment focused on core banking processing modules including account management, deposits, loans, payments, general ledger and teller processing, aligned with standard Core Banking functional patterns. Configuration work emphasized product parameterization, customer data model alignment and transaction workflow automation inside Temenos T24 to support day to day banking operations.
ITSS Global executed the technical deployment and has provided implementation and application support since the June 2015 go live, working alongside Qatar First Bank operational teams. Temenos T24 underpins retail and corporate banking functions and the back office by centralizing transaction processing, account servicing and reconciliation workflows across the bank.
Governance was established around release management, configuration control and operational run books to manage ongoing changes to the Core Banking environment. Temenos T24 remains the bank's primary Core Banking platform, with ITSS Global and Qatar First Bank maintaining joint responsibility for platform maintenance and incremental platform evolution.
|
|
|
|
Banking and Financial Services | 82 | $15M | Namibia | Temenos | Temenos T24 | Core Banking | 2016 |
In 2016, SME Bank Limited (Namibia) implemented Temenos T24 to run Core Banking operations. The engagement was delivered with ITSS Global as the systems integrator and established separate production, development, and test environments with an integrated interfaces stack to support transaction processing and nightly Close of Business workflows.
Operational responsibilities centered on continuous monitoring and operation of production environments and interfaces, and the monitoring and operation of all development and test environments. Day to day functional activities included analysis and troubleshooting of system and interface issues, liaison with Temenos to log vendor issues and collect diagnostic information, and the testing and application of data and code fixes to Temenos T24.
Automation and operational tooling were implemented and tested, with monitoring of automation tools and scripts used to stabilize routine processing and support Close of Business processes. The implementation supported business and IT users through hands on guidance for review, testing and application of fixes, and provided tiered technical support for incidents impacting core banking operations.
Governance processes were established for vendor update cycles, including the review, testing and installation of Temenos component updates, and coordinated testing with ITSS Global and Temenos. The deployment emphasized structured issue lifecycle management linking business validators, in house systems development teams, and the vendor support channel to maintain continuity of Core Banking services.
|
|
|
|
Banking and Financial Services | 270 | $22M | Kenya | Temenos | Temenos T24 | Core Banking | 2015 |
|
Showing 11 to 14 of 14 entries
IT Decision Makers and Key Stakeholders at ITSS Global
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Buyer Intent: Companies Evaluating ITSS Global Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating ITSS Global software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
ITSS Global System Integrator / VAR Profile
ITSS Global is a system integrator and technology consulting firm headquartered in Geneva, Switzerland, with approximately 750 employees and annual revenues of $34M.
ITSS Global implements and supports enterprise applications across markets such as ERP and ERP Services and Operations.
APPS RUN THE WORLD tracks 14 verified ITSS Global software implementations across industries and regions, including: MIDBANK Egypt where ITSS Global implemented Temenos Payments, Qatar First Bank where ITSS Global implemented Temenos T24, and SME Bank Limited (Namibia) where ITSS Global implemented Temenos T24.
ITSS Global has a strategic VAR/SI partnership with Temenos, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing ITSS Global partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
Subscribe to APPS RUN THE WORLD to access the complete ITSS Global dataset, verified system implementations, and related deployment insights.