Mindtree
Mindtree
List of Software Implementations where Mindtree is Reseller or System Integrator
Mindtree, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Mindtree collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Mindtree is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Mindtree | Duck Creek Technologies | Duck Creek Distribution Management | Partner Relationship Management | CRM |
| Mindtree | Duck Creek Technologies | Duck Creek Policy | Insurance Policy Administration | ERP Services and Operations |
| Mindtree | Duck Creek Technologies | Duck Creek OnDemand | Application Hosting and Computing Services | IaaS |
| Mindtree | Microsoft | Microsoft Dynamics 365 Customer Engagement | Customer Engagement | CRM |
List of Software Implementations where Mindtree is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
 |
MUFG Pension & Market Services | Banking and Financial Services | 6500 | $931M | Australia | Microsoft | Microsoft Dynamics 365 Customer Engagement | Customer Engagement | 2019 |
In 2019, MUFG Pension & Market Services implemented Microsoft Dynamics 365 Customer Engagement to provide a contact centre solution that surfaces CRM data for call centre staff and the sales business unit in Australia. The initiative centered on Customer Engagement capabilities delivered via a Contact Centre Portal that presented interaction and case information to agents through a tailored agent desktop.
The Contact Centre Portal was built as a .NET application with an explicit API layer, using MS.NET RESTful APIs and web services to retrieve data from Microsoft Dynamics 365 Customer Engagement. Development and runtime artifacts included SQL Server 2008 for data access and Visual Studio 2015 for code development, with Swagger documentation generated for the APIs and Postman and Fiddler used for API testing and troubleshooting. Security features were implemented inside the RESTful APIs following SDLC and organizational standards to control access to agent interactions and underlying CRM records.
Mindtree acted as the implementation partner with a Module Lead responsible for technical design, creating API swagger documentation, bug analysis and fixes, and supporting user and business acceptance testing from April 2019 to March 2020. Governance and rollout practices emphasized technical design reviews, walkthroughs to offshore development and testing teams, and adherence to organizational SDLC standards, with a core module team of five managing delivery and ongoing defect remediation.
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IT Decision Makers and Key Stakeholders at Mindtree
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Buyer Intent: Companies Evaluating Mindtree Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Mindtree software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Mindtree System Integrator / VAR Profile
Mindtree is a system integrator and technology consulting firm headquartered in Chon Buri, Thailand, with approximately 10 employees and annual revenues of $2M.
Mindtree implements and supports enterprise applications across markets such as CRM.
APPS RUN THE WORLD tracks 1 verified Mindtree software implementations across industries and regions, including: MUFG Pension & Market Services where Mindtree implemented Microsoft Dynamics 365 Customer Engagement.
Mindtree has a strategic VAR/SI partnership with Microsoft, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Mindtree partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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