Matosinhos, 4450-573,
Portugal
Mypartner
Mypartner, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Mypartner collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Mypartner | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Internacional Tabacos | Professional Services | 50 | $5M | Portugal | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | 2022 |
In 2022, Internacional Tabacos deployed a mobile sales application built with Microsoft Power Apps and integrated with Microsoft Dynamics 365 Business Central, extending its ERP Financial environment to field sales operations. The deployment was delivered by myPartner, a Microsoft gold-certified partner, as a complement to Internacional Tabacos’ existing Business Central installation that supports company-wide financial and operational data.
The solution implements order capture and catalog browsing screens designed for sellers on the street, customer interaction history lookup, and sales conditions visibility. Power Automate is used to orchestrate backend workflows and to automate the ingestion of orders into Microsoft Dynamics 365 Business Central, ensuring the app follows Internacional Tabacos’ defined back-office processes and minimizing manual reconciliation.
Integration scope covers the mobile sales app and the ERP Financial system, creating a near real-time data flow between field order collection and back-office order processing. Operational coverage explicitly includes the sales force collecting orders at points of sale and the back-office teams that process shipments and inventory for a business that operates approximately 2,600 vending machines and provides national and international tobacco supply services.
Governance and process change focused on embedding the company’s back-office order workflows into the Power Platform automation, reducing handoffs between systems and reallocating back-office capacity toward higher value sales activities. The project increased the speed of processing orders by removing the need for a separate manual transfer of orders into the ERP system, and it delivered sellers immediate access to customer history and product data to personalize selling while maintaining alignment with the Microsoft Dynamics 365 Business Central finance and inventory model.
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