Onecom
Onecom
List of Software Implementations where Onecom is Reseller or System Integrator
Onecom, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Onecom collaboration with software players such as Mitel, Vodafone and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
List of Software Implementations where Onecom is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Fuel Card Services United Kingdom | Distribution | 230 | $1.3B | United Kingdom | Mitel | Mitel MiContact Centre Campaign Manager | Campaign Management | 2024 |
In 2024, Fuel Card Services United Kingdom implemented Mitel MiContact Centre Campaign Manager to provide Campaign Management support for its sales and service contact centre CRM and sales functions. The deployment targeted outbound campaign automation across its UK sales and service contact centres, with the stated objective to automate outbound campaigns and increase agent productivity.
The implementation leverages Mitel MiContact Centre Campaign Manager capabilities with Noetica predictive dialing and campaign management embedded into the Mitel platform, configured for outbound campaign orchestration, dialing cadence control, list management and real time campaign monitoring. Configuration emphasized campaign scheduling and agent queueing consistent with Campaign Management functional workflows to streamline agent call handling and campaign execution.
Integrations include the Noetica dialler integrated with Gold-Vision CRM, preserving CRM-driven contact lists and dispositioning for sales and service workflows. The deployment was recommended and delivered by Onecom and is instrumented across Fuel Card Services United Kingdom contact centre sites to support CRM led outbound initiatives for sales and service teams.
Governance and operational changes focused on centralized campaign orchestration, campaign-level scheduling ownership and agent workflow automation to align inbound/outbound resourcing for CRM and sales use cases. Rollout and operational governance were implemented at the contact centre level, with Onecom providing delivery oversight and integration validation for the Mitel MiContact Centre Campaign Manager implementation.
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Nobles Construction | Construction and Real Estate | 59 | $32M | United Kingdom | Vodafone | Vodafone Business UC | Audio Video and Web Conferencing | 2017 |
In 2017, Nobles Construction implemented Vodafone Business UC to deliver Audio Video and Web Conferencing capabilities for field and office collaboration. Onecom deployed Vodafone One Net Business as the unified communications delivery platform, integrating mobiles, fixed lines and Office365 to reduce missed calls and enable remote collaboration for site based teams across the UK.
The implementation centralized voice and conferencing functionality under Vodafone Business UC, combining mobile and fixed telephony with audio and video conferencing and on site video for review and troubleshooting. Functional capabilities implemented include unified communications, multi device call handling, audio and video conferencing and Office365 integration to surface presence and scheduling across users and teams.
Onecom managed the rollout and the Office365 integration, and the deployment covered office personnel and site based teams across the UK, impacting project supervision, operations and field collaboration workflows. The solution enabled Nobles Construction to use Vodafone Business UC for Audio Video and Web Conferencing to reduce missed calls and to support remote collaboration and on site video review and troubleshooting.
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Washco United Kingdom | Distribution | 113 | $22M | United Kingdom | Vodafone | Vodafone IoT Platform | IoT Platform | 2024 |
In 2024 Washco United Kingdom deployed the Vodafone IoT Platform as an IoT Platform to instrument and monitor commercial laundry machines across the UK. The implementation focused on a bespoke sensor and connectivity architecture managed through Vodafone IoT Platform capabilities, delivering real time telemetry from individual machines to a centralized operations view.
The deployment used Vodafone IoT connectivity and device management modules to handle device provisioning, remote diagnostics, and ongoing firmware and configuration management. The Vodafone IoT Platform was configured to surface machine telemetry and status information through a customer facing portal, enabling technical teams to view operational KPIs and event data in near real time.
Integration work included portal integration to present telemetry and fault data to Washco operations and field service teams, supporting remote triage workflows and targeted site visits. The rollout covered commercial laundry sites across the UK and was designed to support field service efficiency through remote fault fixing and prioritized dispatching.
Vodafone partnered with Onecom on implementation and delivery, with governance centered on device lifecycle management and operational handover to Washco service teams. The solution enabled remote troubleshooting and improved field service efficiency and remote fault fixing across the UK as described in the case study.
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IT Decision Makers and Key Stakeholders at Onecom
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Buyer Intent: Companies Evaluating Onecom Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Onecom software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Onecom System Integrator / VAR Profile
Onecom is a system integrator and technology consulting firm headquartered in Hanoi, Vietnam, with approximately 10 employees and annual revenues of $2M.
Onecom implements and supports enterprise applications across markets such as CRM, Collaboration and Internet of Things.
APPS RUN THE WORLD tracks 3 verified Onecom software implementations across industries and regions, including: Fuel Card Services United Kingdom where Onecom implemented Mitel MiContact Centre Campaign Manager, Nobles Construction where Onecom implemented Vodafone Business UC, and Washco United Kingdom where Onecom implemented Vodafone IoT Platform.
Onecom has a strategic VAR/SI partnership with Mitel and Vodafone, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Onecom partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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