Santa Barbara, 93101, CA,
United States
Pacific Networks
Pacific Networks, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Pacific Networks collaboration with software players such as Allworx empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Pacific Networks | Allworx | Allworx Reach | PBX, VoiP and Phone Systems | Collaboration |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Ocean Beach Health US | Healthcare | 180 | $38M | United States | Allworx | Allworx Reach | PBX, VoiP and Phone Systems | 2012 | In 2012 Ocean Beach Health US deployed Allworx Reach, a Unified Communications solution, in an emergency project to restore hospital telephony after a failed PBX at its Ilwaco, Washington facility. The deployment by Pacific Networks targeted clinicians and administrative staff, extending hospital extensions and unified messaging to an off campus clinic to reestablish continuity of care and internal voice routing. Allworx Reach was configured to provide mobile access to hospital extensions, presence status and unified voicemail across the main hospital and the off campus clinic. Implementation activities focused on extension provisioning, presence synchronization and central voicemail consolidation, aligning application configuration with clinical workflows to enable clinicians to use mobile devices as their hospital extension. Pacific Networks executed the Ilwaco rollout to integrate Allworx Reach with the hospital telephony footprint and to coordinate dial plan and voicemail routing across sites. Operational coverage included clinical departments and administrative functions at the main hospital and the off campus clinic, with provisioning and user mapping performed as part of the emergency cutover. Governance and operational adjustments prioritized resilience and cross site continuity, centralizing voicemail and presence management to simplify call flow and on call handling. The Allworx Reach deployment improved resilience and reduced monthly telecom expenses by roughly 32 percent, addressing both availability and ongoing cost pressures for Ocean Beach Health US. |
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Buyer Intent: Companies Evaluating Pacific Networks Services
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