Athens, 176 74,
Greece
SoftOne Technologies
SoftOne Technologies, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. SoftOne Technologies collaboration with software players such as SoftOne Technologies empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| SoftOne Technologies | SoftOne Technologies | Soft1 Cloud CRM | CRM | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
Elviart Greece | Manufacturing | 75 | $25M | Greece | SoftOne Technologies | Soft1 Cloud CRM | CRM | 2016 |
In 2016, Elviart Greece implemented Soft1 Cloud CRM from SoftOne Technologies alongside Soft1 ERP to provide unified sales, support, lead and order information for its food production operations. The deployment targeted operational visibility across commercial and production touchpoints, delivering a cloud-hosted CRM that surfaced transactional order data and customer records to front-line teams.
The implementation configured core CRM capabilities including sales force automation, lead management, customer service case handling and order management, with the Soft1 Cloud CRM integrated directly with the Soft1 ERP instance to align order, production and inventory information. Configuration emphasized process automation of sales workflows and support case routing, enabling faster handoffs between sales, customer service and production planners.
SoftOne Technologies acted as the implementation partner and delivered the integrated solution across Elviart Greece, covering sales, customer service, distribution coordination and production planning functions. Governance focused on aligning CRM-led sales and support processes with ERP-driven production workflows, and the integrated Soft1 Cloud CRM and Soft1 ERP environment was used to improve customer service response, accelerate operations and strengthen supply and distribution coordination.
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Buyer Intent: Companies Evaluating SoftOne Technologies Services
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