Santiago, 7550597,
Chile
Solex
Solex, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Solex collaboration with software players such as IBM empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Solex | IBM | IBM Maximo | Enterprise Asset Management | ERP Services and Operations |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Aguas Antofagasta | Utilities | 500 | $350M | Chile | IBM | IBM Maximo | Enterprise Asset Management | 2023 |
In 2023 Aguas Antofagasta implemented IBM Maximo as its Enterprise Asset Management platform. Aguas Antofagasta provides drinking water and sanitation services across the Antofagasta Region of Chile, and IBM Maximo is positioned to manage linear infrastructure and equipment that underpin regional water and wastewater operations.
The implementation emphasizes work order management and complete traceability of equipment maintenance, with IBM Maximo used as the primary asset registry for linear assets and plant equipment. Configurations focus on maintenance lifecycle workflows, work order history capture, and module activations aligned to asset tracking and maintenance planning, reflecting typical Enterprise Asset Management capabilities.
Solex served as the implementation and support partner, providing ongoing sales and technical engagement as well as assistance to tune the system and propose improvements. Operational coverage is centered on maintenance and operations departments responsible for linear assets, with governance oriented around traceable work order processes and quality of service delivery.
Reported outcomes include achievement of complete traceability for maintenance work orders and a clearer operational role for IBM Maximo in adding value to asset management processes. Participation in the Latin American Maximo User Meeting provided the Aguas Antofagasta team with peer contacts and ideas for integrations and additional module activations to consider in future optimization efforts.
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CHEC | Utilities | 1122 | $300M | Colombia | IBM | IBM Maximo | Enterprise Asset Management | 2018 |
In 2021, CHEC Grupo EPM implemented IBM Maximo as its Enterprise Asset Management platform. CHEC Grupo EPM is Central Hidroeléctrica de Caldas SA based in Manizales, Colombia, and is part of the EPM Group, operating across Generation, Distribution and Marketing serving 40 municipalities in Caldas and Risaralda. The IBM Maximo deployment targeted consolidation of operating asset management across those three business lines.
The implementation by Solex configured IBM Maximo to support core Enterprise Asset Management capabilities, including a centralized asset registry, work order management, preventive maintenance scheduling, inspection and condition workflows, and inventory and spare parts control. Configuration emphasized support for field maintenance and work execution tracking, aligning IBM Maximo as the system of record for equipment lifecycle and maintenance planning. These modules were aligned to standard EAM functional terminology to support operations and maintenance teams.
Governance and rollout centered on standardizing asset management processes across CHEC Grupo EPM operating units, with role based access and process controls for operations, maintenance, and planning stakeholders. Solex led data consolidation, configuration, and user onboarding across generation, distribution and marketing functions to operationalize IBM Maximo across CHEC sites. The implementation is described as part of CHEC Grupo EPM ongoing efforts to strengthen management of its operating assets within the EPM Group.
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Cristalchile | Manufacturing | 1869 | $432M | Chile | IBM | IBM Maximo | Enterprise Asset Management | 2010 |
In 2010, Cristalchile implemented IBM Maximo as its Enterprise Asset Management solution. The deployment targeted manufacturing operations across two plants that operate six production furnaces producing glass containers for the wine and alcohol industries, centralizing maintenance planning and asset records for furnace and line equipment.
Configuration prioritized preventive maintenance planning and structured work order management, with documented preventive maintenance plans used to reduce downtime. Cristalchile is advancing toward predictive analytics to enable periodic condition based scheduling, and the rollout included Maximo Mobile so field technicians can record faults and service notes directly from mobile devices. The project also introduced automatic registration of card codes to simplify and accelerate anomaly logging and corrective workflows.
Solex served as the systems integrator and provided technical support and improvement proposals, including the implementation of automatic card code registration and ongoing Maximo Mobile enablement. Operational coverage spans maintenance teams across both plants and the production lines supplied by the six furnaces, with IBM Maximo supporting maintenance execution, asset availability tracking, and mobile field reporting.
Governance and process changes focused on standardizing maintenance plans and mobile first fault reporting to shorten response cycles and increase equipment availability. Outcomes reported by Cristalchile include reduced unplanned downtime, improved productivity in glass container manufacturing, a notable decline in corrective maintenance incidence, and reduced operational costs, all through the IBM Maximo Enterprise Asset Management implementation supported by Solex.
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Utilities | 8303 | $2.6B | Colombia | IBM | IBM Maximo | Enterprise Asset Management | 2019 |
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Utilities | 800 | $650M | Panama | IBM | IBM Maximo | Enterprise Asset Management | 2010 |
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Construction and Real Estate | 180 | $220M | Colombia | IBM | IBM Maximo | Enterprise Asset Management | 2023 |
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