New York, 10004-2396, NY,
United States
Unifi Communications
Unifi Communications, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Unifi Communications collaboration with software players such as Cisco Systems empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Unifi Communications | Cisco Systems | Cisco Business Edition 6000 | PBX, VoiP and Phone Systems | Collaboration |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Hamilton Rentals | Professional Services | 55 | $6M | United Kingdom | Cisco Systems | Cisco Business Edition 6000 | PBX, VoiP and Phone Systems | 2014 |
In 2014, Hamilton Rentals implemented Cisco Business Edition 6000 to consolidate unified communications across its UK operations. The PBX, VoiP and Phone Systems deployment targeted HQ, regional branches and mobile sales staff, with an explicit focus on sales and customer-service workflows.
The implementation used Cisco Business Edition 6000 components including CUCM, Cisco Jabber and Unity to deliver integrated voice, video and Jabber softphone features for field salespeople and contact center agents. Configuration emphasized unified call routing, presence and softphone functionality to align telephony, collaboration and messaging capabilities under a single platform.
The project was delivered by Unifi Communications and covered multi-site provisioning across headquarters and branch locations plus mobile staff enablement. Operational scope included centralized call control and device provisioning through CUCM, user softphone access via Cisco Jabber and voicemail/ messaging services through Unity, keeping system management consolidated.
Governance centered on centralized administration and staged site rollouts to stabilize phone uptime and user adoption, with IT ownership for CUCM provisioning and Jabber client management. The case study notes outcomes including improved staff productivity, increased phone uptime and a reduction in communications costs of about 20 percent.
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Buyer Intent: Companies Evaluating Unifi Communications Services
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