Amsterdam, 1016 PC,
Netherlands
WorkplaceBuddy
WorkplaceBuddy, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. WorkplaceBuddy collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| WorkplaceBuddy | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management |
| WorkplaceBuddy | Microsoft | Microsoft 365 | Collaboration | Collaboration |
| WorkplaceBuddy | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | Collaboration |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Volkshuisvesting Arnhem | Construction and Real Estate | 200 | $120M | Netherlands | Microsoft | Microsoft 365 | Collaboration | 2022 |
In 2022, Volkshuisvesting Arnhem implemented Microsoft 365 as part of a Collaboration initiative to modernize productivity tooling across the organization. The nonprofit based in Arnhem uses Microsoft 365 and Microsoft Teams as core platforms, and the deployment was explicitly framed to improve employee skills, save time, and drive efficiency for staff who serve more than 13,000 customers.
WorkplaceBuddy, deployed as a Teams-integrated application and sourced from AppSource, was configured to sit in the left-hand Teams menu and deliver microlearning inside the Microsoft 365 environment. Configuration included an automated intake interview to capture user preferences, individualized learning paths that recommend company-relevant and role-specific videos, proactive campaign messaging that delivers short three to five minute lessons over time, badge issuance on completion, and bot-driven reminders and Q&A access to lesson history.
Operational integration focused on embedding training into the Teams collaboration workflow so employees do not leave the hub where they already communicate and work. The implementation covered common Microsoft 365 tools such as Teams, Outlook, and OneNote as priority topics, and the organization is considering extending WorkplaceBuddy campaigns to support a planned Dynamics 365 Business Central rollout and a company-wide cybersecurity campaign.
Governance and rollout began with a 25-person pilot completed in two months, after which WorkplaceBuddy was rolled toward organization-wide availability under Information Manager Michel van Dalen’s sponsorship. Pilot and early rollout metrics reported include 90 percent of users completing initial intake surveys, 80 percent active usage, 80 percent satisfactory ratings, 98 questions answered and 348 learnings followed, and staff feedback that the approach increased practical adoption of Microsoft 365 capabilities and daily productivity.
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Volkshuisvesting Arnhem | Construction and Real Estate | 200 | $120M | Netherlands | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | 2022 |
In 2022, Volkshuisvesting Arnhem implemented Microsoft Dynamics 365 Business Central as their ERP Financial solution to centralize accounting and financial operations. The affordable housing association based in Arnhem, Netherlands employs approximately 200 staff and operates its collaborative and productivity environment on Microsoft 365 with Teams as the primary hub.
The Microsoft Dynamics 365 Business Central deployment focused on core ERP Financial capabilities, including financial management, general ledger processing, accounts payable and receivable workflows, and budgeting controls, configured to support nonprofit housing operations. Configurations emphasized role based access and process oriented posting and approval workflows to align finance and administrative functions.
WorkplaceBuddy was engaged as the SI/VAR for user enablement and integrated directly into Microsoft Teams to accelerate adoption, delivering automated intake assessments, tailored learning paths, short microlearning videos, campaign notifications, and in‑context bot support. That Teams integration supported a 25 person pilot that validated content and engagement flows and was positioned to assist with Business Central user onboarding and contextual training inside the collaboration platform.
Governance and rollout were overseen by Information Manager Michel van Dalen, who used a volunteer pilot to validate learning paths and campaign mechanics before broader distribution, and who established campaign based check ins, badge issuance, and reminder messaging to reinforce completion. Training governance captured learning history within Teams and aligned role specific learning paths to operational teams to support change management across departments.
Outcomes from the WorkplaceBuddy pilot are explicit and included 90 percent completion of initial intake surveys, 80 percent satisfactory ratings, 80 percent active usage, 98 questions answered, and 348 learnings followed with the pilot completed in two months, which informed the decision to roll out learning across the organization. These adoption signals were used to prepare staff for Microsoft Dynamics 365 Business Central and to plan subsequent campaigns such as application specific onboarding and cybersecurity awareness.
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Volkshuisvesting Arnhem | Construction and Real Estate | 200 | $120M | Netherlands | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | 2022 |
In 2022 Volkshuisvesting Arnhem integrated WorkplaceBuddy into Microsoft Teams as part of its Audio Video and Web Conferencing environment to deliver in-context, role-aware learning. The implementation was driven by Information Manager Michel van Dalen, who sought to save time and improve efficiency by training employees on current Microsoft productivity tools, and began with a 25-person pilot in the nonprofit housing association based in Arnhem, Netherlands.
WorkplaceBuddy was installed as a Teams app from AppSource and configured to appear in the left-hand menu inside Microsoft Teams. Configuration included an automated intake interview to capture individual work preferences and tool usage, personalized learning path assignment, proactive campaign messaging that sends short three to five minute lessons over time, a bot for on-demand tips and reminders, and a badge mechanism to recognize completed learning paths. The learning library was provisioned with more than 1,000 videos, combining Microsoft learning pathway content and original WorkplaceBuddy videos.
The deployment leverages direct integration with Microsoft Teams and the broader Microsoft 365 workspace, enabling employees to access lessons, campaign messages, and historical lesson context inside Teams. WorkplaceBuddy’s recommendations surface both company-wide and individual videos, with popular topical focus areas including Microsoft Teams, Outlook, and OneNote. The team also identified potential future use cases for WorkplaceBuddy to support a planned Dynamics 365 Business Central rollout and a company-wide cybersecurity campaign.
Governance followed a pilot then roll out pattern, using automated intake surveys and campaign check-ins to drive adoption and feedback. Pilot metrics reported include 90 percent of participants completing intake surveys, 80 percent satisfactory ratings, 80 percent active usage, 98 questions answered, and 348 learnings followed, with the 25-person pilot completed in two months and an active rollout to the full organization underway. Operational changes replaced generic classroom sessions with continuous, in-context microlearning delivered inside Microsoft Teams, with campaign orchestration and bot-driven reminders embedded in daily workflows.
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Buyer Intent: Companies Evaluating WorkplaceBuddy Services
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