Zammo
2370 Market Street #137,
San Francisco, 94114, CA,
United States
San Francisco, 94114, CA,
United States
1 415-295-6547
Professional Services
Zammo
List of Software Implementations where Zammo is Reseller or System Integrator
Zammo, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Zammo collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Zammo is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Zammo | Microsoft | Microsoft Azure Communication Services | API Management | PaaS |
List of Software Implementations where Zammo is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
 |
Montgomery County, MD | Government | 12500 | $6.8B | United States | Microsoft | Microsoft Azure Communication Services | API Management | 2021 |
In 2021, Montgomery County, MD deployed Microsoft Azure Communication Services to power a multilingual, voice first virtual assistant for MC311 and COVID-19 vaccine registration. The implementation used Microsoft Azure Communication Services in an API Management architecture to automate inbound calls and appointment booking for citizen-facing contact center operations.
Zammo.ai provided implementation and professional services, delivering the conversational layer and integration work that enabled voice automation and multilingual support. Functional capabilities implemented included inbound call intake, natural language understanding driven dialog flows, automated appointment scheduling workflows, and real time call routing to human agents when required. Configuration focused on voice channel orchestration, speech recognition tuning, and language model alignment to MC311 and vaccine registration intents.
Operational coverage targeted Montgomery County citizen services, specifically MC311 and the COVID-19 vaccine hotline, operating across county contact center touchpoints in the United States. Integrations explicitly included Microsoft Azure Communication Services together with Zammo.ai professional services for end to end handling of inbound voice traffic. The deployment centralized API Management for voice session control, call routing, and appointment booking orchestration.
Governance and rollout leveraged Zammo.ai professional services to manage phased cutover for the vaccine hotline and MC311, with operational handoff to county contact center teams. Per the Microsoft customer story, outcomes documented included a reduction in abandoned calls from 18% to 3%, roughly a 90 percent reduction in hold times, and handling 100% of inbound vaccine hotline calls. The implementation links Montgomery County Microsoft Azure Communication Services API Management to measurable citizen service outcomes and contact center automation.
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IT Decision Makers and Key Stakeholders at Zammo
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Buyer Intent: Companies Evaluating Zammo Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Zammo software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
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Zammo System Integrator / VAR Profile
Zammo is a system integrator and technology consulting firm headquartered in San Francisco, United States, with approximately 15 employees and annual revenues of $1M.
Zammo implements and supports enterprise applications across markets such as PaaS.
APPS RUN THE WORLD tracks 1 verified Zammo software implementations across industries and regions, including: Montgomery County, and MD where Zammo implemented Microsoft Azure Communication Services.
Zammo has a strategic VAR/SI partnership with Microsoft, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Zammo partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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