Scottsdale, 85250, AZ,
United States
ZIVELO
ZIVELO, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. ZIVELO collaboration with software players such as Intuiface empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| ZIVELO | Intuiface | Intuiface Platform | Customer Engagement | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Thai Chili 2go | Leisure and Hospitality | 300 | $30M | United States | Intuiface | Intuiface Platform | Customer Engagement | 2019 |
In 2019, Thai Chili 2go implemented the Intuiface Platform for Customer Engagement, deploying self-ordering touchscreen kiosks to support in-store QSR ordering and customer engagement. The initiative targeted Thai Chili 2 Go locations in the United States and focused on delivering a consistent kiosk experience across sites.
The deployment used a reusable kiosk framework built with the Intuiface Platform, emphasizing touchscreen UI, order orchestration, and integrated payment workflows typical of customer engagement kiosk solutions. The implementation packaged configuration and templated UI components to accelerate configuration and replayability for subsequent rollouts.
Integrations implemented include direct connectivity to point of sale systems, payment devices, and receipt printers to enable end-to-end in-store ordering and payment capture. The solution architecture centers on kiosk hardware paired with Intuiface Platform runtime applications, peripheral device drivers, and order routing to existing store POS endpoints.
ZIVELO led the implementation and delivered the reusable kiosk framework under a three month schedule, and the published case study reports substantially faster delivery and a templated solution for future rollouts. Governance attention focused on standardizing kiosk configuration and rollout procedures to simplify operations and future deployments.
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Buyer Intent: Companies Evaluating ZIVELO Services
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