Apps Run The World

Top Customer Analytics Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the Customer Analytics software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Customer Analytics software market size and forecast assumptions and perhaps the rise and fall of certain Customer Analytics vendors.

Custom data cuts related to the Customer Analytics software market are available:

  • Top 10 Customer Analytics software vendors, market share and forecast 2020-2025
  • 2020 Customer Analytics software market by revenue Type (on-prem vs cloud)
  • 2020 Customer Analytics software market by customer size (no. of employees, revenue)
  • 2020 Customer Analytics software market by industry (21 verticals)
  • 2020 Customer Analytics software market by geography (city, state, country, region)
  • 2020 Customer Analytics software market by channel (direct vs indirect)
  • 2020 Customer Analytics software market by product market share

Some of the Customer Analytics apps that we have been tracking include: Twilio Segment, Acoustic Analytics (formerly IBM Watson Customer Experience Analytics), Insider Connect, Continuous Product Design, Verisk Jornaya, Bizrate Insights, Funnelytics, Medallia Cooladata, Tableau CRM (formerly Einstein Analytics), NICE Customer Engagement Analytics, Auryc Customer Experience Intelligence, SAS Customer Intelligence, Clerk.io Platform, Genesys Predictive Engagement (formerly Altocloud), Prudsys IREUS, Experian Delphi Customer Management, Doorbell, Genesys Info Mart, Acoustic Tealeaf, Chattermill and many others.


Vendor Product Category Market Records
Acoustic Acoustic Analytics (formerly IBM Watson Customer Experience Analytics) Customer Analytics CRM 210
Acoustic Acoustic Tealeaf Customer Analytics CRM 2
Aheeva Aheeva Analytics Call Center, Customer Analytics CRM 0
Alvaria Alvaria Call Center Analytics Customer Analytics CRM 0
Auryc Auryc Customer Experience Intelligence Customer Analytics CRM 9
Avaya Avaya Contact Analyzer Customer Analytics CRM 0
Avaya Avaya IQ Customer Analytics CRM 1
Bizrate Insights Bizrate Insights Customer Analytics CRM 24
Calabrio Calabrio Analytics Customer Analytics CRM 0
Chattermill Chattermill Customer Analytics CRM 1
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