Apps Run The World

Top Customer Analytics Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the Customer Analytics software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Customer Analytics software market size and forecast assumptions and perhaps the rise and fall of certain Customer Analytics vendors.

Custom data cuts related to the Customer Analytics software market are available:

  • Top 10 Customer Analytics software vendors, market share and forecast 2020-2025
  • 2020 Customer Analytics software market by revenue Type (on-prem vs cloud)
  • 2020 Customer Analytics software market by customer size (no. of employees, revenue)
  • 2020 Customer Analytics software market by industry (21 verticals)
  • 2020 Customer Analytics software market by geography (city, state, country, region)
  • 2020 Customer Analytics software market by channel (direct vs indirect)
  • 2020 Customer Analytics software market by product market share

Some of the Customer Analytics apps that we have been tracking include: NICE Customer Engagement Analytics, SAS Customer Intelligence, IBM Digital Analytics (ex Coremetrics) , Genesys Predictive Engagement (formerly Altocloud), Experian Delphi Customer Management, Acoustic Analytics (formerly IBM Watson Customer Experience Analytics), Tableau CRM (formerly Einstein Analytics) and many others.


Vendor Product Category Market
Acoustic Acoustic Analytics (formerly IBM Watson Customer Experience Analytics) Customer Analytics CRM
Experian Experian Delphi Customer Management Customer Analytics CRM
Genesys Genesys Predictive Engagement (formerly Altocloud) Customer Analytics CRM
IBM IBM Digital Analytics (ex Coremetrics) Customer Analytics CRM
Nice Systems NICE Customer Engagement Analytics Customer Analytics CRM
SAS Institute SAS Customer Intelligence Customer Analytics CRM
Tableau Software Tableau CRM (formerly Einstein Analytics) Customer Analytics CRM
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