Since 2010, our global team of researchers has been studying the patterns of the Customer Analytics software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Customer Analytics software market size and forecast assumptions and perhaps the rise and fall of certain Customer Analytics vendors.
Custom data cuts related to the Customer Analytics software market are available:
Some of the Customer Analytics apps that we have been tracking include: Twilio Segment, Acoustic Analytics (formerly IBM Watson Customer Experience Analytics), Insider Connect, Continuous Product Design, Verisk Jornaya, Bizrate Insights, Funnelytics, Medallia Cooladata, Tableau CRM (formerly Einstein Analytics), NICE Customer Engagement Analytics, Auryc Customer Experience Intelligence, SAS Customer Intelligence, Clerk.io Platform, Genesys Predictive Engagement (formerly Altocloud), Prudsys IREUS, Experian Delphi Customer Management, Doorbell, Genesys Info Mart, Acoustic Tealeaf, Chattermill and many others.
|Acoustic||Acoustic Analytics (formerly IBM Watson Customer Experience Analytics)||Customer Analytics||CRM||210|
|Acoustic||Acoustic Tealeaf||Customer Analytics||CRM||2|
|Aheeva||Aheeva Analytics||Call Center, Customer Analytics||CRM||0|
|Alvaria||Alvaria Call Center Analytics||Customer Analytics||CRM||0|
|Auryc||Auryc Customer Experience Intelligence||Customer Analytics||CRM||9|
|Avaya||Avaya Contact Analyzer||Customer Analytics||CRM||0|
|Avaya||Avaya IQ||Customer Analytics||CRM||1|
|Bizrate Insights||Bizrate Insights||Customer Analytics||CRM||24|
|Calabrio||Calabrio Analytics||Customer Analytics||CRM||0|