Since 2010, our global team of researchers has been studying the patterns of the Customer Analytics software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Customer Analytics software market size and forecast assumptions and perhaps the rise and fall of certain Customer Analytics vendors.
Custom data cuts related to the Customer Analytics software market are available:
Some of the Customer Analytics apps that we have been tracking include: NICE Customer Engagement Analytics, SAS Customer Intelligence, IBM Digital Analytics (ex Coremetrics) , Genesys Predictive Engagement (formerly Altocloud), Experian Delphi Customer Management, Acoustic Analytics (formerly IBM Watson Customer Experience Analytics), Tableau CRM (formerly Einstein Analytics), Twilio Segment and many others.
|Acoustic||Acoustic Analytics (formerly IBM Watson Customer Experience Analytics)||Customer Analytics||CRM|
|Experian||Experian Delphi Customer Management||Customer Analytics||CRM|
|Genesys||Genesys Predictive Engagement (formerly Altocloud)||Customer Analytics||CRM|
|IBM||IBM Digital Analytics (ex Coremetrics)||Customer Analytics||CRM|
|Nice Systems||NICE Customer Engagement Analytics||Customer Analytics||CRM|
|SAS Institute||SAS Customer Intelligence||Customer Analytics||CRM|
|Tableau Software||Tableau CRM (formerly Einstein Analytics)||Customer Analytics||CRM|
|Twilio||Twilio Segment||Customer Analytics||CRM|