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00K e-business tools Technographics
00K e-business tools Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 00K e-business tools and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 00K e-business tools employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 00K e-business tools has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2014, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, commercetools Commerce for eCommerce in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 00K e-business tools is running and its propensity to invest more and deepen its relationship with Zendesk , Google , commercetools or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 00K e-business tools revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 00K e-business tools intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
00K e-business tools Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, 00K e-business tools implemented Zendesk Chat as its Chatbots and Conversational AI solution. Zendesk Chat is embedded on the company website https://www.00k.com.br/ as a web chat widget providing real-time messaging, an agent-facing console, session transcripts, and routing rules typical of conversational support platforms. The implementation focuses on live chat interactions and visitor-to-agent workflows consistent with Chatbots and Conversational AI deployments.
Operational coverage is centered on the Brazil-based website and a small in-house team aligned with customer support and client engagement business functions, including lead capture and incident triage. Governance and operational configuration emphasize availability hours, basic routing and transcript retention to support follow-up and continuity for a compact organization of 10 employees. The record notes use of the Zendesk Chat application on the public site, with no other system integrations specified in the source.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| commercetools | Legacy | commercetools Commerce | eCommerce | eCommerce | n/a | 2023 | 2023 |
In 2023, 00K e-business tools deployed commercetools Commerce as its eCommerce platform on its website. The Professional Services firm, operating with approximately 10 employees in Brazil, uses commercetools Commerce to power its online product catalog and storefront.
The implementation centers on commercetools Commerce core commerce APIs, catalog modeling, product information management, cart and checkout flows, and order capture capabilities typical of eCommerce platforms. Configuration work emphasized headless storefront integration, catalog schemas, pricing and promotion rules, and checkout workflow orchestration, with commercetools Commerce serving as the commerce engine for web channels. For a small team, the deployment focuses on API driven storefront rendering and streamlined administration for product and order operations.
Operational coverage is primarily the public website and customer facing commerce activities, supporting marketing and sales functions through catalog publishing and promotion configuration. Governance was organized around centralized catalog ownership and web channel release processes, using commercetools Commerce to separate commerce logic from presentation and to simplify ongoing content and commerce management.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Marketing Automation | CRM |
|
2015 | 2015 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
|
2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2012 | 2012 |
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|
|
Transactional Email | PaaS |
|
2015 | 2015 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
|
2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2023 | 2023 |
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IT Decision Makers and Key Stakeholders at 00K e-business tools
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 00K e-business tools Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||