Amstelveen, 1185 ZR,
Netherlands
020drukwerk Technographics
020drukwerk Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 020drukwerk and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 020drukwerk employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 020drukwerk has purchased the following applications: Rocket.chat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, Algolia Search for Application, Web and Enterprise Search in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 020drukwerk is running and its propensity to invest more and deepen its relationship with Rocket.chat , Google , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 020drukwerk revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 020drukwerk intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
020drukwerk Tech Stack and Enterprise Applications
020drukwerk AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
020drukwerk implemented Rocket.chat in 2019 to provide a conversational interface on its public website. The deployment is centered on the Rocket.chat web chat presence and aligns with the Chatbots and Conversational AI application category for customer-facing messaging.
Deployment focused on embedding Rocket.chat as the website chat widget, enabling real-time messaging and channel-based conversations between site visitors and staff. Configuration work included administrative controls for message routing, user session handling, and basic automated replies consistent with Chatbots and Conversational AI functional patterns.
Operational coverage is limited to the company website and supports customer service and sales inquiry workflows, reflecting the scale of a 10 person professional services firm based in the Netherlands. Governance and ongoing operation were managed internally, with procedural updates applied to chat availability and moderation settings as part of routine front-office operations.
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020drukwerk Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, 020drukwerk deployed Google Workspace, formerly Google G-Suite, for Collaboration. The implementation established cloud-hosted SaaS tooling as the primary collaboration and communication layer for the ten-person professional services firm in the Netherlands.
Google Workspace provided core modules including Gmail, Calendar, Google Drive, Docs, Sheets, Slides, and the Admin Console, configured to manage a single corporate domain and user provisioning. Configuration emphasized shared drives, document collaboration controls, group-based sharing, and mobile synchronization to support distributed work patterns. Administrative controls and role-based access policies were managed through the Google Workspace admin console to maintain account governance and baseline security settings.
Operational coverage included all employees and business functions related to internal collaboration, email, document creation, and client communication. The deployment was centralized under a single administrator, with onboarding and access controls executed through Google Workspace administration workflows to govern user lifecycle and sharing policies.
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020drukwerk Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
In 2020, 020drukwerk deployed Algolia Search on its public website, Apps Category . The implementation places Algolia Search as the site search layer, using Algolia-managed indexing and hosted search APIs to deliver query responses and to surface product and content results in real time. Deployment is scoped to the customer-facing web channel and configured for a single-site footprint consistent with a small professional services firm.
The implementation configures standard search capabilities, including full text indexing, faceting, autocomplete and relevance tuning, with search analytics handled by Algolia Search. Operational ownership is maintained by the website administrator and the rollout focused on embedding search widgets and API calls into the site front end, integrating indexing feeds from the site content. The configuration emphasizes front-end search experience, search relevance controls and on-site search governance for query handling and synonym management.
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020drukwerk CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at 020drukwerk
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by 020drukwerk Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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