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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

1-800 Loose Diamonds Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2013 2013
In 2013, 1-800 Loose Diamonds deployed Zendesk Chat on its public website, adopting the Chatbots and Conversational AI application to handle real-time customer interactions. The deployment targets customer service and online sales inquiries for the small distribution business, and it positions Zendesk Chat as the primary web messaging channel for order questions and product inquiries. The implementation centers on a web embedded chat widget delivering real-time messaging, agent routing, chat transcript capture, and basic operational reporting consistent with Chatbots and Conversational AI capabilities. Operational coverage is limited to the customer facing site and is staffed directly by the two person team, which implies lightweight governance and direct agent ownership of chat workflows and follow up processes.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2012 2012
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon CloudFront Content Delivery Network IaaS n/a 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Data Management Platform CRM 2021 2021
Data Management Platform CRM 2021 2021
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2021 2021
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
Shopping Cart Management eCommerce 2020 2020
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Payment Processing ERP Financial Management 2022 2022
IT Decision Makers and Key Stakeholders at 1-800 Loose Diamonds
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 1-800 Loose Diamonds Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 1-800 Loose Diamonds Technographics

1-800 Loose Diamonds is a Distribution organization based in United States, with around 2 employees and annual revenues of $1.0 million.

1-800 Loose Diamonds operates a diverse technology stack with applications such as Zendesk Chat, Google Workspace (Formerly Google G-Suite) and Amazon CloudFront, covering areas like Chatbots and Conversational AI, Collaboration and Content Delivery Network.

1-800 Loose Diamonds has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zendesk, Google and Amazon Web Services (AWS).

1-800 Loose Diamonds recently adopted applications including Stripe Payments in 2022, Lotame DMP in 2021 and Adobe Audience Manager in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of 1-800 Loose Diamonds’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates 1-800 Loose Diamonds’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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