Cincinnati, 45242-3704, OH,
United States
1 A Lifesafer Technographics
1 A Lifesafer Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 1 A Lifesafer and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 1 A Lifesafer employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1 A Lifesafer has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, Five9 Cloud for Call Center in 2019, Pathwire Mailgun for Transactional Email in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1 A Lifesafer is running and its propensity to invest more and deepen its relationship with Google , Salesforce , Five9 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1 A Lifesafer revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1 A Lifesafer intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
1 A Lifesafer Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Five9 | Legacy | Five9 Cloud | Call Center | CRM | n/a | 2019 | 2019 |
In 2019, 1 A Lifesafer implemented Five9 Cloud as its Call Center platform. The deployment is surfaced on the company website to capture web-originated contacts and route them into cloud-hosted automatic call distribution and interactive voice response workflows, leveraging browser-based agent consoles for telephony and contact handling consistent with Call Center capabilities.
The implementation supports the firm’s customer support and order inquiry business functions, operating at the scale of a small team of about 10 employees. Five9 Cloud configuration emphasis is apparent on web call capture, cloud call routing, agent scripting and real-time queue visibility, while integrations with other back-office systems are not documented in the available source.
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Call Tracking and Recording | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire Mailgun | Transactional Email | PaaS | n/a | 2018 | 2018 |
In 2018, 1 A Lifesafer implemented Pathwire Mailgun to handle Transactional Email on its public website. Pathwire Mailgun was integrated into the website's transaction and notification flows to handle customer-facing messages such as order confirmations, policy notifications, and account messages. The deployment used Pathwire Mailgun delivery API and SMTP relay patterns to separate deliverability from the web stack, and it leveraged templating and suppression list capabilities typical of Transactional Email platforms. The implementation centralized outbound transactional messaging for the company's web operations.
Operational ownership rests with web operations and customer support, who maintain templates, event hooks, and bounce handling through Pathwire Mailgun's event webhook model. Governance changes included centralized template management and suppression handling to ensure consistent customer communications, with monitoring of delivery logs for operational troubleshooting. Integrations are limited to the corporate website and its customer account workflows, reflecting a compact implementation footprint appropriate for a 10 person manufacturing firm. 1 A Lifesafer Pathwire Mailgun Transactional Email supports the business function of customer communication and notification workflows.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at 1 A Lifesafer
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| No data found | ||||||
Apps Being Evaluated by 1 A Lifesafer Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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