AI Buyer Insights:

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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

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● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

List of Five9 Cloud Customers

Five9
Location
3001 Bishop Drive Suite 350,
San Ramon, 94583, CA,
United States
Website
https://www.five9.com/
Phone
1 925-201-2000
Artw industry
Professional Services
Employee
3073
Revenue
$1.0B

Since 2010, our global team of researchers has been studying Five9 Cloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Five9 Cloud for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Five9 Cloud for Call Center include: Siemens, a Germany based Manufacturing organisation with 312000 employees and revenues of $84.55 billion, EF Education First, a Switzerland based Professional Services organisation with 52000 employees and revenues of $11.00 billion, Gentiva, a United States based Healthcare organisation with 34000 employees and revenues of $8.50 billion, NetSuite, a United States based Professional Services organisation with 20000 employees and revenues of $4.00 billion, Teladoc Health, a United States based Healthcare organisation with 4620 employees and revenues of $2.57 billion and many others.

Contact us if you need a completed and verified list of companies using Five9 Cloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.

The Five9 Cloud customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
1 A Lifesafer Manufacturing 10 $1M United States Five9 Five9 Cloud Call Center 2019 n/a In 2019, 1 A Lifesafer implemented Five9 Cloud as its Call Center platform. The deployment is surfaced on the company website to capture web-originated contacts and route them into cloud-hosted automatic call distribution and interactive voice response workflows, leveraging browser-based agent consoles for telephony and contact handling consistent with Call Center capabilities. The implementation supports the firm’s customer support and order inquiry business functions, operating at the scale of a small team of about 10 employees. Five9 Cloud configuration emphasis is apparent on web call capture, cloud call routing, agent scripting and real-time queue visibility, while integrations with other back-office systems are not documented in the available source.
360training.com Education 350 $40M United States Five9 Five9 Cloud Call Center 2019 n/a In 2019, 360training.com implemented Five9 Cloud. The deployment used Five9 Cloud as its Call Center platform embedded into the 360training.com website to handle customer-facing voice interactions. Implementation covered cloud telephony configuration including automatic call distribution, interactive voice response, computer telephony integration for click-to-call and web callback, call recording, and operational reporting. The Five9 Cloud configuration routed learner and client inquiries into queue-based workflows, with agent desktop integration to support customer service and technical support teams. The architecture was a cloud-hosted contact center solution integrated directly with the corporate website, enabling web-initiated voice sessions and browser-based agent controls. Governance focused on contact center operations for queue management, agent profile provisioning, and monitoring workflows during rollout across United States support teams.
5280 Waste Solutions Utilities 43 $7M United States Five9 Five9 Cloud Call Center 2019 n/a In 2019, 5280 Waste Solutions implemented Five9 Cloud to provide Call Center functionality embedded on its website. The deployment leverages Five9 Cloud as a cloud hosted contact center platform, surfacing browser based agent controls and a web integrated contact path for inbound customer inquiries to support service coordination for the utilities business. Configuration focused on category aligned capabilities typical of Call Center deployments, including automatic call distribution, interactive voice response routing, browser softphone agent desks, and web click to call integration on the corporate site. Operational responsibility sits with customer service and operations teams within the 5280 Waste Solutions organization, and governance centered on consolidating telephony touch points through the Five9 Cloud instance and standardizing call handling workflows across the company.
Construction and Real Estate 10 $1M United States Five9 Five9 Cloud Call Center 2020 n/a
Healthcare 10 $1M United States Five9 Five9 Cloud Call Center 2023 n/a
Construction and Real Estate 10 $1M United States Five9 Five9 Cloud Call Center 2023 n/a
Retail 15 $1M Canada Five9 Five9 Cloud Call Center 2022 n/a
Distribution 10 $1M United States Five9 Five9 Cloud Call Center 2022 n/a
Distribution 20 $2M United States Five9 Five9 Cloud Call Center 2020 n/a
Automotive 11000 $1.1B United States Five9 Five9 Cloud Call Center 2021 n/a
Showing 1 to 10 of 296 entries

Buyer Intent: Companies Evaluating Five9 Cloud

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Five9 Cloud. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Five9 Cloud for Call Center include:

  1. Codejudge, a India based Professional Services organization with 10 Employees
  2. Nexlinx, a Pakistan based Professional Services company with 220 Employees
  3. Ckdelta United Kingdom, a United Kingdom based Professional Services organization with 20 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

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FAQ - APPS RUN THE WORLD Five9 Cloud Coverage

Five9 Cloud is a Call Center solution from Five9.

Companies worldwide use Five9 Cloud, from small firms to large enterprises across 21+ industries.

Organizations such as Siemens, EF Education First, Gentiva, NetSuite and Teladoc Health are recorded users of Five9 Cloud for Call Center.

Companies using Five9 Cloud are most concentrated in Manufacturing, Professional Services and Healthcare, with adoption spanning over 21 industries.

Companies using Five9 Cloud are most concentrated in Germany, Switzerland and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Five9 Cloud across Americas, EMEA, and APAC.

Companies using Five9 Cloud range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 35.81%, large organizations with 1,001-10,000 employees - 12.16%, and global enterprises with 10,000+ employees - 2.03%.

Customers of Five9 Cloud include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Five9 Cloud customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Call Center.