Ilford, IG1 2SB,
United Kingdom
1 Stop Print Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 1 Stop Print and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12 1 Stop Print employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1 Stop Print has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2013, Microsoft 365 for Collaboration in 2016, Microsoft Clarity for Marketing Analytics in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1 Stop Print is running and its propensity to invest more and deepen its relationship with Zendesk , Microsoft , IONOS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1 Stop Print revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1 Stop Print intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, 1 Stop Print deployed Zendesk Chat on its website, adopting a Chatbots and Conversational AI solution to enable real-time customer messaging. The Zendesk Chat installation is embedded as a web chat widget on the public site, providing synchronous text conversations and persistent chat transcripts accessible to staff.
Configuration focused on standard Zendesk Chat capabilities such as live chat routing to an agent interface, prebuilt canned responses, visitor tracking and chat history for contextual follow up, reflecting category-aligned conversational workflows. Operational scope is the customer-facing website channel for a small 12 person manufacturing business, scaled to a compact agent roster and supporting customer service and online sales inquiry handling, with governance centered on widget settings, canned response libraries and chat session ownership rules.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Clarity | Marketing Analytics | CRM | n/a | 2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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