AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

100% Leiden Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, 100% Leiden implemented Zendesk Chat on their website. Zendesk Chat, categorized as Chatbots and Conversational AI, is provisioned as a customer facing chat widget on the company public site to handle client inquiries and initial lead capture. The deployment is sized to the firm profile of 20 employees and routes incoming chats to a small centralized client facing team for first response and triage. 100% Leiden uses Zendesk Chat in the Chatbots and Conversational AI category to support client engagement and intake workflows. Configuration emphasizes real time messaging, canned responses and transcript capture to maintain conversational context and handoffs, consistent with Chatbots and Conversational AI capabilities. Operational governance is lightweight, with chat ownership assigned to client facing staff and procedures for escalation to subject matter experts, and monitoring performed through the Zendesk Chat console for activity and response patterns.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Team.Blue Legacy Team.Blue Leadinfo Lead Generation CRM n/a 2019 2019
In 2019, 100% Leiden implemented Team.Blue Leadinfo to add Lead Generation capabilities to its public website. The deployment was scoped for a small professional services firm of 20 employees headquartered in the Netherlands, and focused on capturing and surfacing anonymous website visitor company signals for marketing and client development use. The implementation of Team.Blue Leadinfo centered on website visitor tracking, company identification, firmographic enrichment, and in-dashboard lead list management. Configuration emphasized real-time visitor profiles, tagging and segmentation of inbound traffic, and exportable lead lists to support manual qualification workflows by the client development team. Operational coverage was limited to the website touchpoint and the marketing and client development functions, with an internal process change to incorporate Leadinfo profiles into lead intake and outreach. Governance was handled by the marketing lead who maintained tagging rules and lead list hygiene, and the deployment relied on the Team.Blue Leadinfo dashboard as the primary operational interface.
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2017 2017
Tag Management CRM 2017 2017
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2024 2024
Content Delivery Network IaaS 2022 2022
IT Decision Makers and Key Stakeholders at 100% Leiden
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 100% Leiden Executives
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FAQ - APPS RUN THE WORLD 100% Leiden Technographics

100% Leiden is a Professional Services organization based in Netherlands, with around 20 employees and annual revenues of $2.0 million.

100% Leiden operates a diverse technology stack with applications such as Zendesk Chat, Microsoft 365 and Team.Blue Leadinfo, covering areas like Chatbots and Conversational AI, Collaboration and Lead Generation.

100% Leiden has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zendesk, Microsoft and Team.Blue.

100% Leiden recently adopted applications including Amazon CloudFront in 2024, Cloudflare CDN in 2022 and Google Cloud Platform (GCP) in 2021, highlighting its ongoing modernization strategy.

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Our research team continuously updates 100% Leiden’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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