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1004Laboratory
Location
Rm 606 6/F 66 Centum Jungang-Ro, Haeundae-Gu,
Busan, 480590,
South Korea
Website
https://www.1004lab.co.kr/
Phone
82 70 41547004
Artw industry
Distribution
Employee
Revenue

1004Laboratory Technographics

1004Laboratory Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by 1004Laboratory and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12 1004Laboratory employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that 1004Laboratory has purchased the following applications: Channel for Chatbots and Conversational AI in 2019, RudderStack for Customer Data Platform in 2022, New Relic APM for Application Performance Management in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems 1004Laboratory is running and its propensity to invest more and deepen its relationship with Channel , RudderStack , Clevertap or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing 1004Laboratory revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1004Laboratory intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

1004Laboratory Tech Stack and Enterprise Applications

1004Laboratory AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Channel Legacy Channel Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, 1004Laboratory implemented Channel on its website to provide an on-site conversational layer. Channel is deployed as a web-embedded conversational interface, classified as Chatbots and Conversational AI, and is the primary touchpoint for incoming customer inquiries on the company website in South Korea. The implementation emphasizes conversational modules typical for Chatbots and Conversational AI deployments, including automated FAQ handling, intent-driven conversation flows, and bot-to-human handoff workflows that route complex sessions to internal staff via the same web interface. Operational responsibility is scoped to customer-facing support and online sales inquiry handling for the 12 employee distribution business, with governance centered on maintaining conversation flows and monitoring live sessions through the Channel console.
1004Laboratory CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
RudderStack Legacy RudderStack Customer Data Platform CRM n/a 2022 2022
In 2022, 1004Laboratory deployed RudderStack on its website. RudderStack, a Customer Data Platform, was implemented to capture client side web events and centralize customer event data for routing to analytics and marketing endpoints. The architecture is oriented around lightweight browser SDK event collection feeding a central RudderStack event stream, enabling schema normalization and identity stitching at the platform layer. Configuration emphasized event collection, user identification, and data routing capabilities native to the Customer Data Platform category, with mappings to marketing and analytics workflows on the website. Operational scope is the public website and associated web sessions, supporting marketing, analytics, and product instrumentation use cases. Governance practices focus on event naming conventions and consent aware capture to maintain a consistent event taxonomy across web interactions.
Customer Engagement CRM 2022 2022
Customer Experience CRM 2021 2021
Customer Experience CRM 2022 2022
Digital Advertising Platform CRM 2015 2015
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2023 2023
Marketing Analytics, Data Management Platform CRM 2023 2023
Tag Management CRM 2018 2018
1004Laboratory ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
New Relic Legacy New Relic APM Application Performance Management ITSM n/a 2022 2022
Application Performance Management ITSM 2019 2019
1004Laboratory IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at 1004Laboratory

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 1004Laboratory Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 1004Laboratory IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 1004Laboratory digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 1004Laboratory Technographics
1004Laboratory is a Distribution organization based in South Korea, with around 12 employees and annual revenues of $1.0 million.
1004Laboratory operates a diverse technology stack with applications such as Channel, RudderStack and New Relic APM, covering areas like Chatbots and Conversational AI, Customer Data Platform and Application Performance Management.
1004Laboratory has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Channel, RudderStack and New Relic.
1004Laboratory recently adopted applications including Criteo Commerce Media Platform in 2023, Teads Platform in 2023 and RudderStack in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 1004Laboratory’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates 1004Laboratory’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 1004Laboratory technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.