List of Channel Customers
Seoul, 06141,
South Korea
Since 2010, our global team of researchers has been studying Channel customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Channel for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Channel for Chatbots and Conversational AI include: LIXIL Japan, a Japan based Construction and Real Estate organisation with 35550 employees and revenues of $6.64 billion, MegazoneCloud, a South Korea based Professional Services organisation with 2000 employees and revenues of $971.0 million, ktcs corporation, a South Korea based Professional Services organisation with 8050 employees and revenues of $812.0 million, BEAMS Japan, a Japan based Retail organisation with 1919 employees and revenues of $542.0 million, TmaxSoft , a South Korea based Professional Services organisation with 1700 employees and revenues of $350.0 million and many others.
Contact us if you need a completed and verified list of companies using Channel, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Channel customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
1004Laboratory | Distribution | 12 | $1M | South Korea | Channel | Channel | Chatbots and Conversational AI | 2019 | n/a |
In 2019, 1004Laboratory implemented Channel on its website to provide an on-site conversational layer. Channel is deployed as a web-embedded conversational interface, classified as Chatbots and Conversational AI, and is the primary touchpoint for incoming customer inquiries on the company website in South Korea.
The implementation emphasizes conversational modules typical for Chatbots and Conversational AI deployments, including automated FAQ handling, intent-driven conversation flows, and bot-to-human handoff workflows that route complex sessions to internal staff via the same web interface. Operational responsibility is scoped to customer-facing support and online sales inquiry handling for the 12 employee distribution business, with governance centered on maintaining conversation flows and monitoring live sessions through the Channel console.
|
 |
29Days | Retail | 40 | $4M | South Korea | Channel | Channel | Chatbots and Conversational AI | 2023 | n/a |
In 2023, 29Days implemented Channel on its website as a Chatbots and Conversational AI solution to support e-commerce customer engagement and front line customer support. The deployment is hosted on the public storefront at https://www.29days.co.kr/ and is scoped to manage product inquiries, order related questions, and basic pre purchase guidance for shoppers.
Channel was configured as an embedded conversational widget with intent classification, FAQ automation, canned response libraries, and session persistence to preserve context across page flows. Configuration work focused on conversation design, intent taxonomy, and response templates to address repetitive inquiries and surface next step prompts for users.
Operational coverage is owned by the e-commerce and customer support teams, who maintain conversational content through Channel's administrative console and refine intents using chat logs and reporting. Functional governance emphasizes content versioning, intent tuning cadence, and defined escalation pathways when conversations require human intervention.
Rollout followed a staged pilot on selected high traffic product pages prior to site wide activation, enabling iterative tuning of conversation models and response flows. The implementation positions Channel as the primary Chatbots and Conversational AI interface for 29Days customer facing interactions on its website.
|
 |
3030English | Professional Services | 10 | $1M | South Korea | Channel | Channel | Chatbots and Conversational AI | 2020 | n/a |
In 2020, 3030English implemented Channel on its website, deploying Channel as a Chatbots and Conversational AI application to provide conversational engagement for prospective students and site visitors. The implementation is web focused and uses the Channel conversational layer to deliver guided interactions for inquiry handling and basic enrollment guidance across the public site.
The rollout centered on web-based conversational flows, intent classification, scripted FAQ responses, lead capture forms and configured handoff paths to human support, aligning the Channel deployment with customer support and marketing functions. Governance for the Channel implementation emphasized content curation, intent training and iterative dialog refinement as the primary operational controls, with monitoring and conversation tuning performed through the application interface on the company website.
|
 |
|
Healthcare | 380 | $30M | South Korea | Channel | Channel | Chatbots and Conversational AI | 2021 | n/a |
|
|
|
|
Manufacturing | 10 | $1M | South Korea | Channel | Channel | Chatbots and Conversational AI | 2022 | n/a |
|
|
|
|
Retail | 20 | $2M | South Korea | Channel | Channel | Chatbots and Conversational AI | 2022 | n/a |
|
|
|
|
Manufacturing | 10 | $1M | South Korea | Channel | Channel | Chatbots and Conversational AI | 2022 | n/a |
|
|
|
|
Manufacturing | 10 | $1M | South Korea | Channel | Channel | Chatbots and Conversational AI | 2020 | n/a |
|
|
|
|
Manufacturing | 10 | $1M | South Korea | Channel | Channel | Chatbots and Conversational AI | 2021 | n/a |
|
|
|
|
Distribution | 12 | $2M | South Korea | Channel | Channel | Chatbots and Conversational AI | 2017 | n/a |
|
Buyer Intent: Companies Evaluating Channel
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||