Leyland, PR25 2DY,
United Kingdom
10ofthose Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 10ofthose and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 51 10ofthose employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 10ofthose has purchased the following applications: Brightpearl ERP for Retail Management in 2008, Olark Live Chat for Chatbots and Conversational AI in 2014, Zoho Mail for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 10ofthose is running and its propensity to invest more and deepen its relationship with Brightpearl , Olark , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 10ofthose revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 10ofthose intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Brightpearl | Legacy | Brightpearl ERP | Retail Management | ERP Services and Operations | n/a | 2008 | 2008 |
In 2008, 10ofthose implemented Brightpearl ERP as its Retail Management platform to support online retail operations on their website. The deployment positioned Brightpearl ERP to serve core commerce functions for the UK-based retailer and to centralize transaction processing for web sales.
Brightpearl ERP was configured to manage inventory control, order management, multichannel sales orchestration, fulfillment workflows, and financial posting, consistent with Retail Management capabilities. The configuration emphasized synchronized inventory and order books, automated order-to-fulfill processes, and consolidated sales channel visibility within Brightpearl ERP.
Operational coverage centered on online commerce teams including merchandising, operations, finance, and customer service, with Brightpearl ERP integrated directly into the 10ofthose website for real-time inventory and order synchronization. Governance focused on centralized order and inventory orchestration and embedding Retail Management process flows into ecommerce operations.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, 10ofthose deployed Olark Live Chat on its website. The deployment uses Olark Live Chat in the Chatbots and Conversational AI category to enable real-time visitor engagement for the United Kingdom retail site operating with approximately 51 employees.
The implementation is a website-embedded Olark Live Chat widget that connects to Olark's cloud-hosted service and surfaces an operator console for agents to manage conversations. Functional capabilities in use include live chat session handling, visitor presence indicators, session transcripts, and canned response automation consistent with chat and conversational AI deployments.
Operational coverage focuses on customer support and online sales touchpoints on the 10ofthose website, with agent staffing and routing managed by the retailer's service team to handle inbound web conversations. Governance emphasizes chat availability windows, transcript retention and agent workflow alignment, positioning 10ofthose Olark Live Chat Chatbots and Conversational AI to support customer service and merchandising workflows.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Mail | Collaboration | Collaboration | n/a | 2022 | 2022 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
|
|
|
|
Collaboration | Collaboration |
|
2025 | 2025 |
|
|
|
|
|
Collaboration | Collaboration |
|
2025 | 2025 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2017 | 2017 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2013 | 2013 |
|
|
|
|
|
Tag Management | CRM |
|
2017 | 2017 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2013 | 2013 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2024 | 2024 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2023 | 2023 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||