London, SW19 2RR,
United Kingdom
10T Tech Technographics
10T Tech Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 10T Tech and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 10T Tech employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 10T Tech has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Zoho CRM Plus for CRM, Sales Engagement in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 10T Tech is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 10T Tech revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 10T Tech intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
10T Tech Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, 10T Tech implemented Zoho SalesIQ on their website. Zoho SalesIQ is a Chatbots and Conversational AI application embedded as a client side engagement widget to capture and engage site visitors.
The implementation focused on core Chatbots and Conversational AI capabilities, including a live chat widget, automated conversational flows for initial visitor engagement, visitor monitoring and session tracking, lead capture forms, canned responses, and chat transcripts with analytics. Configuration included proactive chat triggers and rule based routing to internal agents, reflecting standard conversational workflow and queue management for sales and client service interactions.
Deployment was executed as an on‑site website integration of Zoho SalesIQ, routing conversations to browser based agent consoles used by 10T Tech sales and support personnel. Operational coverage centered on customer facing website touchpoints and the business functions of sales engagement and client servicing.
Governance practices were applied around agent roles, conversational ownership workflows, availability windows, and standardized response templates to manage live and automated interactions. The Zoho SalesIQ deployment established an operational conversational layer for 10T Tech customer engagement on its website.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, 10T Tech deployed Cisco Webex Meetings as its primary conferencing platform. Cisco Webex Meetings is used to provide client-facing and internal collaboration services within the company's 70-person professional services organization, aligned to the Audio Video and Web Conferencing category.
Configuration centers on embedded meeting join flows and website-hosted meeting widgets, with Cisco Webex Meetings configured to present join links and host client sessions directly from the corporate website. Standard Audio Video and Web Conferencing capabilities such as video conferencing, audio conferencing, screen sharing, recording, participant controls, and meeting scheduling are used to support consulting engagements and internal collaboration.
Operational coverage spans client delivery teams and internal management, with administrative controls applied to meeting moderation, participant permissions, and recording retention policies to align with professional services workflows. Rollout used firm-wide provisioning of accounts and web embedding, with local IT administering configuration and meeting policy governance.
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho CRM Plus | CRM, Sales Engagement | CRM | n/a | 2022 | 2022 |
In 2022, 10T Tech implemented Zoho CRM Plus. 10T Tech uses Zoho CRM Plus as its CRM,Sales Engagement solution to support Sales and Marketing functions, and the platform is instrumented on the company website to capture leads and customer interactions. The deployment follows a cloud SaaS architecture, consolidating contact and activity records in a single suite and serving as the primary record of prospect and client engagement.
Functionally the implementation centers on contact and lead management, opportunity and pipeline management, sales engagement sequencing, and email and activity tracking, reflecting standard CRM,Sales Engagement workflows. Web-to-lead capture and onsite engagement tools feed structured records into Zoho CRM Plus, enabling centralized intake and follow up by the sales team. Governance has focused on standardizing lead qualification fields and sales stages to create consistent handoffs between marketing and sales.
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Tag Management | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at 10T Tech
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Apps Being Evaluated by 10T Tech Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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