London, SW19 2RR,
United Kingdom
10T Tech Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 10T Tech and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 10T Tech employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 10T Tech has purchased the following applications: iomart Hybrid Cloud for Application Hosting and Computing Services in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Zoho SalesIQ for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 10T Tech is running and its propensity to invest more and deepen its relationship with iomart Group , Amazon Web Services (AWS) , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 10T Tech revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 10T Tech intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iomart Group | Legacy | iomart Hybrid Cloud | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
In 2019, 10T Tech implemented iomart Hybrid Cloud to host its corporate website and customer-facing services. The deployment is classified under Application Hosting and Computing Services and was provisioned through vendor iomart Group, reflecting a hybrid hosting model that combines managed infrastructure with virtualized cloud compute for web delivery and application instances.
Configuration emphasized standard Application Hosting and Computing Services capabilities, including web hosting stacks, virtual compute, scalable block and object storage, managed backup and restoration, load balancing, and monitoring. The iomart Hybrid Cloud instance serves as the production hosting environment for the 10T Tech website, operated by IT and web operations teams in the United Kingdom, with governance centered on centralized provisioning, managed infrastructure operations, capacity provisioning, and availability monitoring by iomart Group.
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, 10T Tech deployed Cisco Webex Meetings as its primary conferencing platform. Cisco Webex Meetings is used to provide client-facing and internal collaboration services within the company's 70-person professional services organization, aligned to the Audio Video and Web Conferencing category.
Configuration centers on embedded meeting join flows and website-hosted meeting widgets, with Cisco Webex Meetings configured to present join links and host client sessions directly from the corporate website. Standard Audio Video and Web Conferencing capabilities such as video conferencing, audio conferencing, screen sharing, recording, participant controls, and meeting scheduling are used to support consulting engagements and internal collaboration.
Operational coverage spans client delivery teams and internal management, with administrative controls applied to meeting moderation, participant permissions, and recording retention policies to align with professional services workflows. Rollout used firm-wide provisioning of accounts and web embedding, with local IT administering configuration and meeting policy governance.
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2022 | 2022 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, 10T Tech implemented Zoho SalesIQ on their website. Zoho SalesIQ is a Chatbots and Conversational AI application embedded as a client side engagement widget to capture and engage site visitors.
The implementation focused on core Chatbots and Conversational AI capabilities, including a live chat widget, automated conversational flows for initial visitor engagement, visitor monitoring and session tracking, lead capture forms, canned responses, and chat transcripts with analytics. Configuration included proactive chat triggers and rule based routing to internal agents, reflecting standard conversational workflow and queue management for sales and client service interactions.
Deployment was executed as an on‑site website integration of Zoho SalesIQ, routing conversations to browser based agent consoles used by 10T Tech sales and support personnel. Operational coverage centered on customer facing website touchpoints and the business functions of sales engagement and client servicing.
Governance practices were applied around agent roles, conversational ownership workflows, availability windows, and standardized response templates to manage live and automated interactions. The Zoho SalesIQ deployment established an operational conversational layer for 10T Tech customer engagement on its website.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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