11x17.com
2034 North Jackson St. (US69), P.O. Box 117,
Jacksonville, 75766, TX,
United States
Jacksonville, 75766, TX,
United States
1 903-541-0100
Distribution
11x17.com Technographics
11x17.com Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 11x17.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 11x17.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 11x17.com has purchased the following applications: Apple Pay for Payment Processing in 2019, Olark Live Chat for Chatbots and Conversational AI in 2018, BigCommerce for eCommerce in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 11x17.com is running and its propensity to invest more and deepen its relationship with Apple , Klarna , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 11x17.com revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 11x17.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
11x17.com Tech Stack and Enterprise Applications
11x17.com ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, 11x17.com implemented Apple Pay for Payment Processing on its ecommerce site. The deployment integrated Apple Pay at the web checkout, enabling browser wallet flows and client-side tokenization through Apple Pay on the web, with payment tokens passed to the merchant backend for charge authorization via the merchant payment gateway.
Implementation work centered on front-end checkout modifications and server-side token handling, including merchant provisioning of Apple Pay merchant IDs and certificate configuration. Operational scope covered the company website serving customers in the United States, and the change impacted online payments, order capture, and downstream order processing workflows, with governance focused on checkout UX updates and payment acceptance rules to support tokenized wallet transactions.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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11x17.com AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, 11x17.com implemented Olark Live Chat. Olark Live Chat is deployed as a Chatbots and Conversational AI solution to provide embedded, real time customer messaging on the company website.
The deployment centers on the Olark Live Chat web widget, with typical configuration of operator accounts, canned responses for common inquiries, visitor monitoring and live transcript capture. Functional capabilities implemented align with standard Chatbots and Conversational AI workflows, including real time messaging, session handoff to human agents, and archived chat transcripts for order support and follow up.
Operationally the implementation is scoped to the public website for customer service and sales support, with administration through the Olark console to manage agent availability, chat routing and canned message templates. The configuration reflects a lightweight rollout appropriate for a 20 person distribution firm, emphasizing site level embedding and console based governance for ongoing chat operations.
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11x17.com eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bigcommerce | Legacy | BigCommerce | eCommerce | eCommerce | n/a | 2018 | 2018 |
In 2018, 11x17.com implemented BigCommerce as the primary storefront platform for its public website. The deployment uses BigCommerce in a hosted SaaS architecture, aligned with the eCommerce category, to centralize online product presentation and customer checkout on the company site.
The implementation covers standard eCommerce functional modules, including product catalog management, storefront theming, checkout and payment orchestration, order management, and basic promotions and pricing configuration. BigCommerce is configured to handle SKU-level product pages, shopping cart workflows, tax and shipping rule configuration, and storefront content management, reflecting typical capabilities of an eCommerce platform.
Operationally the BigCommerce deployment is scoped to web sales and customer-facing commerce operations, with day-to-day ownership concentrated within the small internal commerce team. Governance and processes emphasize catalog update workflows, order fulfillment order-to-cash handoffs, and customer support access to order records, consistent with a centralized SaaS storefront operating model for a 20 employee distributor.
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eCommerce | eCommerce |
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2020 | 2020 |
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Product Review Management | eCommerce |
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2018 | 2018 |
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Product Review Management | eCommerce |
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2019 | 2019 |
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11x17.com CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Loyalty | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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11x17.com IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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11x17.com CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at 11x17.com
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Apps Being Evaluated by 11x17.com Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 11x17.com IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 11x17.com digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD 11x17.com Technographics
11x17.com is a Distribution organization based in United States,
with around 20 employees and annual revenues of $2.0 million.
11x17.com operates a diverse technology stack with applications such as
Apple Pay, Olark Live Chat and BigCommerce,
covering areas like Payment Processing, Chatbots and Conversational AI and eCommerce.
11x17.com has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Apple, Olark and Bigcommerce.
11x17.com recently adopted applications including
Cloudflare CDN in 2022, Lumen Black Lotus Labs in 2022 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 11x17.com’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 11x17.com’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 11x17.com technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.