AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

11x17.com Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rackspace Technology Legacy Rackspace Cloud Application Hosting and Computing Services IaaS n/a 2011 2011
Application Hosting and Computing Services IaaS 2021 2021
Cloud Storage IaaS 2019 2019
Cloud Storage IaaS 2020 2020
Content Delivery Network IaaS 2022 2022
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Olark Legacy Olark Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, 11x17.com implemented Olark Live Chat. Olark Live Chat is deployed as a Chatbots and Conversational AI solution to provide embedded, real time customer messaging on the company website. The deployment centers on the Olark Live Chat web widget, with typical configuration of operator accounts, canned responses for common inquiries, visitor monitoring and live transcript capture. Functional capabilities implemented align with standard Chatbots and Conversational AI workflows, including real time messaging, session handoff to human agents, and archived chat transcripts for order support and follow up. Operationally the implementation is scoped to the public website for customer service and sales support, with administration through the Olark console to manage agent availability, chat routing and canned message templates. The configuration reflects a lightweight rollout appropriate for a 20 person distribution firm, emphasizing site level embedding and console based governance for ongoing chat operations.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Twilio Legacy Twilio Segment Customer Data Platform CRM n/a 2019 2019
In 2019, 11x17.com deployed Twilio Segment as its Customer Data Platform on its public website. The initial implementation concentrated on client-side instrumentation to capture page views and click events across the e-commerce storefront, embedding the Twilio Segment JavaScript snippet for consistent data collection. Twilio Segment was configured to centralize event capture, implement user identification calls, and assemble unified customer profiles, using capabilities typical of a Customer Data Platform. Configuration work emphasized an event taxonomy and mapping of track and identify calls to named site events, enabling reliable segmentation and audience definitions. Operational ownership for the implementation sits with web operations and marketing, where the Customer Data Platform supports segmentation, audience construction, and site-level analytics for campaign targeting. Rollout followed an iterative instrumentation approach, prioritizing consistent event naming and profile stitching to standardize site data for downstream marketing use.
Customer Loyalty CRM 2018 2018
Marketing Analytics CRM 2018 2018
Marketing Automation CRM 2018 2018
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2018 2018
eCommerce eCommerce 2020 2020
Product Review Management eCommerce 2018 2018
Product Review Management eCommerce 2019 2019
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2018 2018
Web Application Firewalls (WAF), DDoS Protection CyberSecurity 2022 2022
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Payment Processing ERP Financial Management 2019 2019
Payment Processing ERP Financial Management 2020 2020
Payment Processing ERP Financial Management 2020 2020
IT Decision Makers and Key Stakeholders at 11x17.com
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 11x17.com Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 11x17.com Technographics

11x17.com is a Distribution organization based in United States, with around 20 employees and annual revenues of $2.0 million.

11x17.com operates a diverse technology stack with applications such as Rackspace Cloud, Olark Live Chat and Twilio Segment, covering areas like Application Hosting and Computing Services, Chatbots and Conversational AI and Customer Data Platform.

11x17.com has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Rackspace Technology, Olark and Twilio.

11x17.com recently adopted applications including Cloudflare CDN in 2022, Lumen Black Lotus Labs in 2022 and Google Cloud Platform (GCP) in 2021, highlighting its ongoing modernization strategy.

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Our research team continuously updates 11x17.com’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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