123BigBags Technographics
123BigBags Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 123BigBags and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 123BigBags employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 123BigBags has purchased the following applications: Exact Online for ERP Financial in 2020, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 123BigBags is running and its propensity to invest more and deepen its relationship with Exact Software , Apple , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 123BigBags revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 123BigBags intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
123BigBags Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Online | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, 123BigBags implemented Exact Online as its ERP Financial application and surfaces Exact Online on its public website to support online sales financial workflows. The Exact Online ERP Financial instance for the Netherlands-based retailer with roughly 10 employees is aligned to core finance and accounting operations, consolidating bookkeeping, invoicing, bank reconciliation and VAT reporting for e-commerce transactions. This configuration links the company website transaction flow to Exact Online for invoice generation and financial recordkeeping, establishing the relationship 123BigBags Exact Online ERP Financial finance and accounting.
Functional implementation focused on chart of accounts configuration, invoicing workflow automation, bank feed reconciliation and basic financial reporting modules provided by Exact Online. Operational scope is concentrated on the finance function for a single-site Dutch retailer, centralizing transaction posting and compliance processes within a small internal team. Governance and process changes emphasize centralized bookkeeping and standardized invoice and payment posting procedures consistent with ERP Financial best practices for micro retailers.
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Payment Processing | ERP Financial Management |
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2022 | 2022 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, 123BigBags deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website. The implementation uses Salesforce Chat within the Chatbots and Conversational AI category to provide web based customer service and conversational engagement for its online retail storefront in the Netherlands.
The deployment is implemented as an embedded website chat widget that leverages real time session routing, agent presence, and canned response capabilities typical of Chatbots and Conversational AI, with session transcripts captured for follow up. Operational scope is focused on customer service for online shoppers and is managed by the retailer's internal staff given the company size, with in application administration used to adjust availability, canned messages, and basic conversational workflows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, 123BigBags implemented Google Workspace (Formerly Google G-Suite) for Collaboration. The deployment is a cloud-hosted SaaS configuration provisioned against the company domain and surfaced on the company website, indicating domain-level provisioning for corporate email and identity. Core Google Workspace modules in use include Gmail, Google Drive, Google Docs, and Google Calendar, managed through the Google Workspace admin console.
Operational scope covers a small retail organization supporting ten employees based in the Netherlands, with web and mobile access to productivity and communication tooling. Governance is organized around a centralized administrator account, domain administration, and account provisioning workflows that leverage Google Workspace identity and access controls. Document collaboration and file storage workflows use shared drives and real-time collaborative editing capabilities consistent with the Collaboration category.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at 123BigBags
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by 123BigBags Executives
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