Herndon, 20171, VA,
United States
123Junk Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 123Junk and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 123Junk employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 123Junk has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2021, CallRail Call Tracking for Call Tracking and Recording in 2020, Apple Business Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 123Junk is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , CallRail , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 123Junk revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 123Junk intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 | ||
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2020 | 2020 | In 2020, 123Junk implemented CallRail Call Tracking on its website to capture and attribute inbound phone interactions. The deployment uses the CallRail Call Tracking application, categorized as Call Tracking and Recording, embedded into the site to present tracking numbers and record call sessions for attribution and review. Configuration emphasized core Call Tracking and Recording capabilities, including dynamic number insertion for session based attribution, call recording for quality and compliance, and activity dashboards for call analytics. For a 10 person professional services firm, the operational scope centered on marketing and operations workflows, with number pools and routing configured in the CallRail dashboard and administrative controls assigned to staff responsible for customer intake and campaign tracking. | |
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CRM | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2018 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Business Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 | In 2021, 123Junk implemented Apple Business Chat on its website to provide direct customer engagement and service channels. The deployment uses Apple Business Chat , as the Apps Category , to route web-initiated Messages conversations into the company contact flow for customer engagement and support. The implementation centers on embedding Apple Business Chat entry points on the public site, enabling web visitors to open an inline Messages session and exchange text, images, and suggested replies. Functional capabilities configured include real-time messaging, rich link previews, and quick reply patterns typical of Apple Business Chat, supporting front line service and booking inquiries. Operational scope is the small business customer service team, with configuration focused on web to chat routing and agent handoff procedures, and governance concentrated on response processes and message handling norms for a lean, single-site operation. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Collaboration | Collaboration |
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2011 | 2011 |
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Collaboration | Collaboration |
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2022 | 2022 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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