13thdesignstudio Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 13thdesignstudio and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 13thdesignstudio employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 13thdesignstudio has purchased the following applications: Rackspace Cloud for Application Hosting and Computing Services in 2019, Sentry for Application Performance Management in 2020, JivoChat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 13thdesignstudio is running and its propensity to invest more and deepen its relationship with Rackspace Technology , Google , Wix.com or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 13thdesignstudio revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 13thdesignstudio intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Rackspace Technology | Legacy | Rackspace Cloud | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 | ||
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Functional Software | Legacy | Sentry | Application Performance Management | ITSM | n/a | 2020 | 2020 |
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| JivoChat | Legacy | JivoChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 | In 2019, 13thdesignstudio implemented JivoChat, deploying the JivoChat application as their Chatbots and Conversational AI solution on the corporate website. The deployment served a small professional services firm based in Singapore and focused on web channel customer engagement rather than enterprise-wide automation. The JivoChat application was configured as an embedded web chat widget to handle inbound client inquiries and marketing leads. Typical functional elements applied include live chat routing to available agents, canned responses and chat transcripts for follow up, automated greeting flows to engage visitors, and lightweight lead capture workflows configured to match a 10 person operations model. Integration scope was limited to the website presence, with JivoChat instrumented on pages that receive client inquiries and portfolio views. Operational coverage centered on sales and client services functions, enabling real time engagement on the company website in Singapore and centralized chat management from a small group of agents. Governance and process changes emphasized operational ownership by a small internal team, defined chat triage and follow up workflows, and retention of conversation transcripts for client tracking and knowledge reuse. Rollout and ongoing administration were scaled to the company size, with configuration and moderation handled by in-house staff rather than an external integrator. |
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2022 | 2022 |
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