Woodridge, 60517, IL,
United States
Gerber Plumbing Fixtures Technographics
Gerber Plumbing Fixtures Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gerber Plumbing Fixtures and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Gerber Plumbing Fixtures employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gerber Plumbing Fixtures has purchased the following applications: WooCommerce for eCommerce in 2021, Flexport Platform for Real-Time Transportation Visibility in 2022, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gerber Plumbing Fixtures is running and its propensity to invest more and deepen its relationship with Automattic , Yotpo , Flexport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gerber Plumbing Fixtures revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gerber Plumbing Fixtures intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gerber Plumbing Fixtures Tech Stack and Enterprise Applications
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Gerber Plumbing Fixtures deployed WooCommerce from Automattic as the primary eCommerce engine on its corporate website. The implementation places WooCommerce at the center of the company's direct online sales and product information flows for its United States web presence.
The deployment leverages standard WooCommerce functional modules including product catalog management, shopping cart and checkout workflows, native order management, and built-in inventory controls augmented with common extensions for tax and shipping calculation. Configuration emphasized SKU driven product pages, pricing rules, and order lifecycle management consistent with manufacturer commerce operations, with WooCommerce serving as the application for online order capture and customer-facing catalog presentation.
Operational ownership is split between marketing and product management for catalog and content updates and operations and customer service for order processing and fulfillment on the site. Governance focused on site-level release control and staged content updates, using WooCommerce to centralize online ordering and product data for the corporate website.
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Product Review Management | eCommerce |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Flexport | Legacy | Flexport Platform | Real-Time Transportation Visibility | SCM | n/a | 2022 | 2022 |
In 2022, Gerber Plumbing Fixtures implemented the Flexport Platform to achieve Real-Time Transportation Visibility for its ocean-centric supply chain. The deployment used Flexport's cloud-based platform to connect Gerber, its suppliers in China and Mexico, domestic distribution centers, and local trucking partners, consolidating visibility across inbound ocean shipments and final-mile delivery. The initial user base comprised 26 unique users spanning Gerber logistics, suppliers, warehouse staff, and carrier contacts, enabling centralized access to shipment status and analytics.
The Flexport Platform implementation included core capabilities for shipment milestone tracking, in-app messaging for real-time exception handling, and analytics for freight and accessorial cost visibility. Gerber also partnered with Flexport to develop and adopt warehouse and trucking applications that provide pick-up to empty return workflows and real-time delivery and accessorial tracking. These modules supported task management, KPI monitoring for drayage partners, and forward-looking workload visibility for warehouse staffing.
On the integration side the Flexport Platform was integrated with Gerber's enterprise resource planning system to automatically transmit shipment milestones and estimated container arrivals into operational planning flows. Operational coverage extended from factories in Asia to Gerber's North American distribution centers and last-mile delivery providers, aligning origin and destination teams through shared data and in-app collaboration.
Governance and process changes emphasized cross-functional squads and direct communication channels, with Flexport Squads in the United States and China working alongside Gerber's transportation and allocation teams. The deployment shifted the warehouse organization away from spreadsheet driven coordination to synchronized application workflows that allow at least two weeks of look ahead planning and live exception management.
Explicit outcomes stated by Gerber include shipment of more than 9.7 million units, a 10% reduction in total logistics costs in the first year, and less than 1% of cargo rolled, reflecting improved inventory control and vendor performance oversight through the Flexport Platform. The implementation consolidated Gerber Plumbing Fixtures Flexport Platform Real-Time Transportation Visibility capabilities into operational use across logistics, warehouse, and carrier management functions.
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Real-Time Transportation Visibility | SCM |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Gerber Plumbing Fixtures deployed Hotjar on its public website. The deployment situates Hotjar within the Customer Experience category to capture qualitative user behavior through session recordings, heatmaps, conversion funnels, and on site feedback tools.
Configuration focused on embedding Hotjar tracking scripts into site templates and enabling page level heatmaps, session replay rules, survey widgets, and funnel tracking across product and support pages. Functional capabilities implemented included session replay, heatmaps, on site polls and surveys, and conversion funnel visualization to support website content and UX decisioning.
Operational ownership was aligned to digital marketing and web operations, who govern access to Hotjar recordings and survey results and apply consent aware tracking configurations. The implementation targets the corporate website in the United States and informs marketing, product UX, and customer support workflows through qualitative analytics collected by Hotjar.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Gerber Plumbing Fixtures
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Apps Being Evaluated by Gerber Plumbing Fixtures Executives
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