17Hours
Commerce House 1 Raven Road,
London, E18 1HB,
United Kingdom
London, E18 1HB,
United Kingdom
44 20 8502-7344
Professional Services
17Hours Technographics
17Hours Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 17Hours and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1 17Hours employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 17Hours has purchased the following applications: ResNexus Booking for Reservation and Booking Management in 2024, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2018, Slack Connect for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 17Hours is running and its propensity to invest more and deepen its relationship with ResNexus , Salesforce , AddSearch or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 17Hours revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 17Hours intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
17Hours Tech Stack and Enterprise Applications
17Hours ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResNexus | Legacy | ResNexus Booking | Reservation and Booking Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, 17Hours deployed ResNexus Booking on its website. ResNexus Booking is used as a Reservation and Booking Management application to run client scheduling for the company's professional services activities in the United Kingdom. The implementation is customer facing, surfacing real time availability and booking flows directly through the public site. The deployment reflects a sole operator model, with the single employee owning day to day booking operations.
Configuration centers on standard Reservation and Booking Management capabilities, including calendar and availability management, service and time slot definitions, booking form configuration, and automated client notifications. ResNexus Booking is configured to enforce basic booking rules and scheduling constraints consistent with appointment orchestration and client intake workflows. The setup emphasizes streamlined administration and low operational overhead.
Integration is explicitly limited to the company website where the ResNexus Booking interface is embedded to capture reservations. Operational coverage is client facing scheduling and booking operations rather than back office financial systems. Governance and operational control are maintained by the sole operator who updates availability, service definitions, and booking policies within the application.
Rollout followed a lightweight provisioning model with direct configuration through the ResNexus Booking application and website embedding. Access control is minimal, focused on a single admin account and the application level settings available in ResNexus Booking. Ongoing management is expected to be performed by the company owner as part of regular service delivery routines.
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17Hours AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, 17Hours deployed Salesforce Chat, formerly Salesforce Live Agent, on its website. The implementation placed Salesforce Chat in the Chatbots and Conversational AI category to enable real time client engagement and support for the professional services firm.
Configuration emphasized a lightweight web chat widget and an agent console, leveraging common Chatbots and Conversational AI capabilities such as session routing, real time messaging, chat transcripts, and presence management. The rollout was single user scale and website centric, serving client intake and customer service workflows, with governance handled through direct operational ownership and minimal formal change control given the one person company structure.
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17Hours Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, 17Hours implemented Slack Connect as part of its Collaboration capability. Slack Connect is embedded on the 17Hours website to enable real-time external messaging for customer queries and partner communication, supporting direct messages and shared channels for external stakeholders.
The deployment is lightweight and owner-operated, with Slack Connect configured to surface inbound website messages to the firm’s primary account and to manage engagements through channels, threaded conversations, presence indicators and notifications, consistent with Collaboration application workflows. Governance is informal and focused on message routing and single-user availability rather than multi-role approval processes or complex workflow orchestration.
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17Hours Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2016 | 2016 |
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17Hours CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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17Hours PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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17Hours IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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17Hours CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at 17Hours
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 17Hours Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 17Hours IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 17Hours digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD 17Hours Technographics
17Hours is a Professional Services organization based in United Kingdom,
with around 1 employees and annual revenues of $1.0 million.
17Hours operates a diverse technology stack with applications such as
ResNexus Booking, Salesforce Chat (formerly Salesforce Live Agent) and Slack Connect,
covering areas like Reservation and Booking Management, Chatbots and Conversational AI and Collaboration.
17Hours has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ResNexus and Salesforce.
17Hours recently adopted applications including
ResNexus Booking in 2024, Slack Connect in 2022 and Cloudflare CDN in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 17Hours’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 17Hours’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 17Hours technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.