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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

191 Presidential Condominium Association Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, 191 Presidential Condominium Association implemented Freshdesk Messaging (Formerly Freshchat) on its public website to provide resident-facing chat functionality. Freshdesk Messaging (Formerly Freshchat) serves as the Chatbots and Conversational AI platform for real-time messaging, automated conversational workflows, and web-embedded chat widget interactions. The deployment at this 39-employee nonprofit was focused on web embedding and conversational configuration, with workstreams for chat widget placement, canned responses, bot-triggered routing, and conversation history to support resident inquiries. Governance and operations are administered by association staff who manage user roles, queue assignments, and ongoing message handling to centralize website engagement and resident communications.
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshservice IT Service Management ITSM n/a 2017 2017
In 2017, 191 Presidential Condominium Association implemented Freshservice as their IT Service Management solution. The deployment used Freshservice on their website to capture service requests from residents and staff, providing a cloud delivered service management front end for request intake and tracking. Configuration focused on core IT Service Management capabilities, including incident management, a service catalog for maintenance and facilities requests, a knowledge base for common resident inquiries, and basic asset tracking for property equipment. Freshservice was configured with ticket workflows, categorization, priority routing, and SLA rules scaled to a 39 person nonprofit housing association. Operational coverage centered on property management and facilities teams, along with IT and administrative staff for triage and resolution. Governance emphasized centralized ticket intake via the website and role based agent assignments to formalize request handling and operational accountability. The implementation positioned Freshservice as the primary IT Service Management platform for organizing service delivery across resident services and property operations.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon CloudFront Content Delivery Network IaaS n/a 2018 2018

IT Decision Makers and Key Stakeholders at 191 Presidential Condominium Association

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 191 Presidential Condominium Association Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 191 Presidential Condominium Association IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 191 Presidential Condominium Association digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 191 Presidential Condominium Association Technographics
191 Presidential Condominium Association is a Non Profit organization based in United States, with around 39 employees and annual revenues of $5.0 million.
191 Presidential Condominium Association operates a diverse technology stack with applications such as Freshdesk Messaging (Formerly Freshchat), Freshservice and Amazon CloudFront, covering areas like Chatbots and Conversational AI, IT Service Management and Content Delivery Network.
191 Presidential Condominium Association has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Freshworks and Amazon Web Services (AWS).
191 Presidential Condominium Association recently adopted applications including Freshdesk Messaging (Formerly Freshchat) in 2018, Amazon CloudFront in 2018 and Freshservice in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 191 Presidential Condominium Association’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates 191 Presidential Condominium Association’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 191 Presidential Condominium Association technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.