List of Freshworks applications

Freshworks
Location
2950 S Delaware St Suite 201,
San Mateo, 94403, CA,
United States
Website
https://www.freshworks.com/
Phone
1 650-513-0514
Artw industry
Professional Services
Employee
4400
Revenue
$720M

Since 2010, our global team of researchers has been studying Freshworks customer wins around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that are using Freshworks applications such as FreshDesk Customer Support for Customer Support, Freshservice for IT Service Management, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI, Freshsales (formerly Freshworks CRM) for CRM, ||Sales Engagement, Freshworks Zarget for Marketing Analytics and many others from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

The Freshworks customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Freshworks software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic market data source :

Contact us for a complete and verified list of companies using Freshworks applications:
  • Contact us for a complete and verified list of companies using Freshworks applications:
  • Breakdown of Freshworks customers by industry (21 Verticals)
  • Breakdown of Freshworks customers by Geography (Region, Country, State, City)
  • Breakdown of Freshworks customers by company size (Revenue, Employees, Asset)
  • IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Freshworks software purchases
Vendor Product Category Market Records
Freshworks FreshDesk Customer Support Customer Support CRM 7623
Freshworks Freshservice IT Service Management ITSM 6983
Freshworks Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI AI-Powered Application 1898
Freshworks Freshsales (formerly Freshworks CRM) CRM,Sales Engagement CRM 1410
Freshworks Freshworks Zarget Marketing Analytics CRM 560
Freshworks Freshworks Freshmarketer Marketing Automation CRM 322
Freshworks Freshworks Freshteam Interview Scheduling Interview Scheduling HCM 12
Freshworks Freddy AI Agent Customer Experience CRM 8
Freshworks Freshworks Freshteam ATS Applicant Tracking System HCM 4
Freshworks Freshworks Freshteam Onboarding Recruiting,Onboarding HCM 4
Freshworks Freshworks Freshteam Time Management Time and Attendance HCM 3
Freshworks Freshservice ITAM Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management IT Asset Management 3
Freshworks Freshdesk Contact Center (formerly Freshcaller) Call Center CRM 3
Freshworks Freshworks Freshteam Offboarding Offboarding HCM 1
Freshworks Freshworks HR Service Management HR Service Delivery HCM 1
Freshworks Freshdesk Workforce Management Workforce Management HCM 1
Freshworks Freshworks Freshteam Dashboard Workforce Analytics HCM 0
Freshworks Freshworks Freshteam CRM Candidate Relationship Management HCM 0
Freshworks Freshworks Freshteam Scheduling Workforce Scheduling HCM 0
Freshworks Freshworks Device42 Network Virtualisation IaaS 0
Showing 1 to 20 of 20 entries

Buyer Intent: Companies Evaluating Freshworks Apps

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Freshworks enterprise applications. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Freshworks apps include:

  1. Southend-on-Sea Borough Council, a United Kingdom based Government organization with 1638 Employees
  2. Rhode Island School of Design, a United States based Leisure and Hospitality company with 10 Employees
  3. Western Reserve Hospital, a United States based Healthcare organization with 955 Employees
Logo Company Industry Employees Revenue Country Evaluated
No data found
FAQ - APPS RUN THE WORLD Freshworks Apps

This page summarizes Freshworks applications, market coverage, and verified customer counts across products, industries, and countries.

We currently track 20 Freshworks applications with 18837 verified Freshworks customer records in our database.

The most widely adopted products are FreshDesk Customer Support, Freshservice, Freshdesk Messaging (Formerly Freshchat), Freshsales (formerly Freshworks CRM) and Freshworks Zarget, each with significant customer counts.

Freshworks adoption is strongest in markets such as CRM, ITSM and AI-Powered Application.

The dataset is updated daily and covers historical records since the 1990s, which are revalidated once per year.

Over the last 12 months we recorded 27 active evaluations related to Freshworks, including Southend-on-Sea Borough Council, Rhode Island School of Design and Western Reserve Hospital.

Subscribe to APPS RUN THE WORLD to access the complete Freshworks dataset, including product-level customer lists, firmographics, technographics, and deployments.