Since 2010, our global team of researchers has been studying Freshworks customer wins around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that are using Freshworks applications such as FreshDesk Customer Support for Customer Support, Freshservice for IT Service Management, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI, Freshsales (formerly Freshworks CRM) for CRM, ||Sales Engagement, Freshworks Zarget for Marketing Analytics and many others from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.The Freshworks customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Freshworks software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic market data source :