Apps Run The World

List of Freshworks Customers

Since 2010, our global team of researchers has been studying Freshworks customer wins around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that are using Freshworks applications such as FreshDesk Customer Support for Customer Support, Freshservice for IT Service Management, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI, Freshsales (formerly Freshworks CRM) for CRM, ||Sales Engagement, Freshworks Zarget for Marketing Analytics and many others from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

The Freshworks customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Freshworks software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic market data source :

Vendor Product Category Market Records
Freshworks Freshdesk Contact Center (formerly Freshcaller) Call Center CRM 3
Freshworks FreshDesk Customer Support Customer Support CRM 3456
Freshworks Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI Artificial Intelligence 1083
Freshworks Freshdesk Workforce Management Workforce Management HCM 1
Freshworks Freshsales (formerly Freshworks CRM) CRM,Sales Engagement CRM 505
Freshworks Freshservice IT Service Management ITSM 2474
Freshworks Freshservice ITAM Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management IT Asset Management 3
Freshworks Freshworks Freshmarketer Marketing Automation CRM 220
Freshworks Freshworks Freshteam Scheduling Workforce Scheduling HCM 0
Freshworks Freshworks Freshteam ATS Applicant Tracking System HCM 3
Freshworks Freshworks Freshteam CRM Candidate Relationship Management HCM 0
Freshworks Freshworks Freshteam Dashboard Workforce Analytics HCM 0
Freshworks Freshworks Freshteam Interview Scheduling Interview Scheduling HCM 12
Freshworks Freshworks Freshteam Offboarding Offboarding HCM 1
Freshworks Freshworks Freshteam Onboarding Recruiting,Onboarding HCM 4
Freshworks Freshworks Freshteam Time Management Time and Attendance HCM 2
Freshworks Freshworks Zarget Marketing Analytics CRM 229
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