Murray, 84107, UT,
United States
197 Technology Technographics
197 Technology Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 197 Technology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 197 Technology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 197 Technology has purchased the following applications: Sage Intacct for ERP Financial in 2021, Freshservice for IT Service Management in 2022, Google Cloud Platform (GCP) for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 197 Technology is running and its propensity to invest more and deepen its relationship with Sage , Freshworks , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 197 Technology revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 197 Technology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
197 Technology Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, 197 Technology deployed Sage Intacct as their ERP Financial application. The Sage Intacct implementation supports core accounting capabilities including general ledger, accounts receivable, accounts payable, billing and financial reporting tailored to a professional services firm with a 20-person organization and a centralized finance function.
The deployment is delivered as a cloud hosted SaaS architecture, with configuration centered on chart of accounts design, invoice and billing workflows suitable for project oriented services, and role based access for accounting and finance users. 197 Technology lists Sage Intacct on its website, indicating the application is the primary system of record for financial transactions. Governance has been organized around finance led month end close and approval workflows, with configuration focused on standard ERP Financial controls and automated posting rules rather than bespoke on premise infrastructure.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2022 | 2022 |
In 2022, 197 Technology deployed Freshservice for IT Service Management to centralize ticketing and web-based support. 197 Technology implemented Freshservice as an embedded website service portal to capture client requests and manage internal IT support workflows, aligning the application, IT Service Management, and business support functions.
The Freshservice implementation emphasizes core IT Service Management capabilities typical for small professional services firms, including incident and request ticketing, a public self-service portal and knowledge base, a service catalog, and basic workflow automation for routing and escalation. Configuration work focused on lightweight role based access, form-driven request submission, and template driven tickets appropriate to a 20 person organization.
Operational coverage concentrates on client facing support via the website and internal IT administration, with the Freshservice widget embedded into the company website to surface the service desk. Governance changes included defining ticket ownership, SLA expectations, and escalation paths to match existing service processes, enabling centralized intake and standardized response handling without external system integration being specified.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud Platform (GCP) | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at 197 Technology
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Apps Being Evaluated by 197 Technology Executives
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