AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

197 Technology Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sage Legacy Sage Intacct ERP Financial ERP Financial Management n/a 2021 2021
In 2021, 197 Technology deployed Sage Intacct as their ERP Financial application. The Sage Intacct implementation supports core accounting capabilities including general ledger, accounts receivable, accounts payable, billing and financial reporting tailored to a professional services firm with a 20-person organization and a centralized finance function. The deployment is delivered as a cloud hosted SaaS architecture, with configuration centered on chart of accounts design, invoice and billing workflows suitable for project oriented services, and role based access for accounting and finance users. 197 Technology lists Sage Intacct on its website, indicating the application is the primary system of record for financial transactions. Governance has been organized around finance led month end close and approval workflows, with configuration focused on standard ERP Financial controls and automated posting rules rather than bespoke on premise infrastructure.
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshservice IT Service Management ITSM n/a 2022 2022
In 2022, 197 Technology deployed Freshservice for IT Service Management to centralize ticketing and web-based support. 197 Technology implemented Freshservice as an embedded website service portal to capture client requests and manage internal IT support workflows, aligning the application, IT Service Management, and business support functions. The Freshservice implementation emphasizes core IT Service Management capabilities typical for small professional services firms, including incident and request ticketing, a public self-service portal and knowledge base, a service catalog, and basic workflow automation for routing and escalation. Configuration work focused on lightweight role based access, form-driven request submission, and template driven tickets appropriate to a 20 person organization. Operational coverage concentrates on client facing support via the website and internal IT administration, with the Freshservice widget embedded into the company website to surface the service desk. Governance changes included defining ticket ownership, SLA expectations, and escalation paths to match existing service processes, enabling centralized intake and standardized response handling without external system integration being specified.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Cloud Platform (GCP) Application Hosting and Computing Services IaaS n/a 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at 197 Technology

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 197 Technology Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 197 Technology IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 197 Technology digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 197 Technology Technographics
197 Technology is a Professional Services organization based in United States, with around 20 employees and annual revenues of $2.0 million.
197 Technology operates a diverse technology stack with applications such as Sage Intacct, Freshservice and Google Cloud Platform (GCP), covering areas like ERP Financial, IT Service Management and Application Hosting and Computing Services.
197 Technology has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sage, Freshworks and Google.
197 Technology recently adopted applications including Freshservice in 2022, Sage Intacct in 2021 and Google Cloud Platform (GCP) in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 197 Technology’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates 197 Technology’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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