1malaysiabiolab Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 1malaysiabiolab and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 1malaysiabiolab employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1malaysiabiolab has purchased the following applications: join.chat for Chatbots and Conversational AI in 2021, WooCommerce for eCommerce in 2022, Google Tag Manager for Tag Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1malaysiabiolab is running and its propensity to invest more and deepen its relationship with Creame , Automattic , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1malaysiabiolab revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1malaysiabiolab intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Creame | Legacy | join.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, 1malaysiabiolab deployed join.chat on its website. join.chat is a Chatbots and Conversational AI application used to provide an embeddable conversational interface for website customer engagement and lead capture.
The deployment follows a lightweight web embed model common for small professional services firms, with a client-side chat widget and a SaaS-managed backend hosting conversational flows and reporting. Functional capabilities aligned with the implementation include an embeddable web chat widget, visual flow building for scripted conversations, knowledge base driven FAQ responses, configurable lead capture forms, and live agent handover for escalations.
Operational scope is limited to the public website and impacts customer support and marketing functions by centralizing incoming inquiries and prospect capture through conversational UI. Governance and content maintenance are handled within the organization, with configuration changes and conversation tuning performed by the website or marketing owner and monitoring via the application’s analytics and reporting features.
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2022 | 2022 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
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2023 | 2023 |
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