Chicago, 60611-3775, IL,
United States
1St Air Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 1St Air and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 1St Air employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1St Air has purchased the following applications: LivePerson Conversational Cloud for Chatbots and Conversational AI in 2004, Amazon CloudFront for Content Delivery Network in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1St Air is running and its propensity to invest more and deepen its relationship with LivePerson , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1St Air revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1St Air intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2004 | 2004 |
In 2004, 1St Air deployed LivePerson Conversational Cloud on its corporate website, adopting Chatbots and Conversational AI to support customer facing engagement. LivePerson Conversational Cloud is implemented as a cloud hosted conversational platform with a website embedded chat interface, providing automated messaging, conversational workflows, and live agent handoff capabilities typical of the Chatbots and Conversational AI category.
The implementation scope is limited to the public site at https://www.1st-air.net/, where the LivePerson Conversational Cloud widget captures inbound customer inquiries and routes sessions into scripted flows and agent queues. Configuration emphasis included conversation flow authoring, canned response libraries, and session routing, with operational ownership held by customer service and on call staff who manage scripts and monitor chat activity. Integrations noted are limited to site embedding and site side event triggers, with no other enterprise system integrations documented, and no outcomes or cost details specified.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon CloudFront | Content Delivery Network | IaaS | n/a | 2012 | 2012 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||