Brooklyn, 11214, NY,
United States
1st Choice Home Care Services, Inc. Technographics
1st Choice Home Care Services, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 1st Choice Home Care Services, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 1st Choice Home Care Services, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1st Choice Home Care Services, Inc. has purchased the following applications: HHAeXchange for Healthcare ERP in 2015, Chatra for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1st Choice Home Care Services, Inc. is running and its propensity to invest more and deepen its relationship with HHAeXchange , Brevo , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1st Choice Home Care Services, Inc. revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1st Choice Home Care Services, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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1st Choice Home Care Services, Inc. Tech Stack and Enterprise Applications
1st Choice Home Care Services, Inc. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HHAeXchange | Legacy | HHAeXchange | Healthcare ERP | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015, 1st Choice Home Care Services, Inc. implemented HHAeXchange Healthcare ERP to centralize workforce coordination and administrative processing. The deployment concentrated operational control for a 50 person home health agency while supporting coordination of more than 600 field caregivers through HHAeXchange.
HHAeXchange was configured to support scheduling, visit verification, billing workflow, clinical documentation, and time and attendance capabilities common to Healthcare ERP platforms. Configuration emphasized dispatcher and coordinator workflows, enabling office staff to assign visits, track caregiver status, and maintain clinical records within the application.
Operational coverage included supervision of 35 office employees who managed caregiver routing and administrative exceptions, and coordination of care activities across the broader caregiver pool using role based access controls and centralized administrative dashboards. Governance focused on consolidating scheduling and documentation processes into HHAeXchange, with training for office coordinators to enforce standardized workflows and daily operational oversight.
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1st Choice Home Care Services, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Brevo | Legacy | Chatra | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, 1st Choice Home Care Services, Inc. implemented Chatra, a Chatbots and Conversational AI application, as an embedded web chat on its public website. The Chatra deployment is focused on web based messaging to support client inquiries and intake, aligning the application to customer engagement and front line communication functions. Chatra is used as a browser widget with category typical capabilities including automated greetings, message routing to live operators, and lead capture workflows.
Deployment is website centric and operational scope covers inbound patient families and referral contacts through the corporate site, supporting customer support and intake business functions. Governance and configuration are administered by marketing and operations for message scripts and availability scheduling, with widget level controls applied on the site. 1st Choice Home Care Services, Inc. Chatra Chatbots and Conversational AI supports a web based conversational channel for client engagement and intake.
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1st Choice Home Care Services, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, 1st Choice Home Care Services, Inc. deployed Microsoft 365 to support Collaboration across its small US healthcare operation. Microsoft 365 is used on their website and the deployment is positioned to address internal communication and document workflows for a 50 person organization in the United States.
The Microsoft 365 configuration aligns with core Collaboration capabilities, including cloud email and calendaring, document management and intranet style content, real time chat and meetings, file sync and sharing, and Office client productivity applications. Typical modules in this profile include Exchange Online for messaging, SharePoint Online for document libraries and intranet pages, Microsoft Teams for synchronous collaboration, OneDrive for personal file storage, and Office desktop and web apps for document authoring and editing.
Operational coverage is centered on clinical and administrative business functions, with Collaboration functionality supporting care coordination, scheduling, and back office workflows. Identity and access are consolidated through Microsoft identity services as part of the Microsoft 365 stack, and the solution surface is integrated with the company website to present corporate contact and collaboration touchpoints.
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1st Choice Home Care Services, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Apps Development | PaaS |
|
2020 | 2020 |
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1st Choice Home Care Services, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at 1st Choice Home Care Services, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by 1st Choice Home Care Services, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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